Go ProctoruReviews of go.proctoru.com

Haha great reviews! I passed my equipment check before the test. When I went to take the test the proctor said my microphone wasn’t working so I was sent to tech support. I was told my account didn’t exist and poof all the sudden it did. I think his name was Ramirez. I was told I would be emailed with troubleshooting information but never received an email (This is before my capstone exam for Computer Science). So I get back on with tech support. The next tech remotes into my machine, uninstall and reinstalls the ProctorU extension, restarts my computer, checks my updates and cannot figure out why my microphone isn’t working. They go to control panel and we can both see the microphone is indeed picking up noise. To no avail I’m passed off to a third tech support rep. The tech support rep does the exact same thing as the previous rep but when we’re on the control panel clearly seeing that it is not my microphones issue, tells me I need to fix my microphone and reschedule when it is fixed. My microphone worked in every single program other than ProctorU. I have now dedicated my existence to taking down this company. These reviews support that. I’ve worked in tech support and will absolutely not allow someone to tell me my microphone is the issue when we can both see it is clearly working on my end. Best of wishes ProctorU!

Hello. I used this platform to get throught an exam and my expirience for horrible. 1 star for a quick customer support (not the automatic one). First, it is realy hard to understand what to do, everything is popping up during downloading, you just spending time to just make an access to you proctor. Then the proctor asks for permission to handle your mouse and he (she) can see everything in your computer. NOT OK! Next. The proctor turns on and off whatever is needed to make everything work. It takes time and the proctor restarts your chrome few times and I lost all my marks because of that! Ok after we made through and I got my test my screen started bleaching I said twice about it to my proctor, nothing was done about it and it was very disturbing to do my test because of it! Finally im done and I am sitting and checking my Mac and changing passwords because I have no idea how safe the platform is. P.S. sorry for my English, im just very angry and in a rush.

They don't show up and if they do show up for your online exam, you will likely get disconnected and/or the pre-test routine takes a ridiculous amount of time. Zero consistency in their rules for what you can/can't have for the test. JUST A HEADS UP: if you have to use Proctor U, plan at LEAST one hour before you want to start the exam to deal with their ineptitude. Runs quite deep.

If i could give less than 1 I would! I spent 2hrs just trying to get them to let me into the exam...which I didn't, after numerous phonecalls, discussions with the procotorU chat and their 'techs'.... We didn't event get to checking my room/desk! They assured me I could swap computers and not be timed out - WRONG! my session ended before it even began and I now have to defer my exam for no fault of my own. My husband also did a deep dive into my computer and found that they had tried to access things they had not requested access to!

The worst experience I have ever had. It took over an hour to get through the screening process. I was told I had two screens attached which I didn’t. It was one thing right after other. Then all of sudden they said I was non compliance and they ended the session. They make the process unbelievably difficult.

Last time it took me an hour to get through the process when I took part in CICC exam, which was a horrifying nightmare. Yesterday, Proctor delayed me more than 1 hour, which led me to be kicked out the exam system. I was so sad to see what was happening since I prepared so long. Such a painful and horrifying experience. I really want to cry.....

Using proctor u for the lsat is the worst experience I ever had. Their representatives know the product abound as well as anyone off the street would and if you have an issue they refer you to a nice unhelpful script then tell you to restart your computer. Stop using proctor u for testing please

Just read the previous reviews, its all true. Plus, I started 1 hour late because the camera wasn't working on two laptops (I'm convinced its proctoru 's fault. idk why a bs website like this would still be running