ProctorU provides secure live and automated online proctoring services for academic institutions and professional organizations. We protect exam integrity for more than 1,000 partners worldwide.
Go Proctoru (go.proctoru.com) has 735 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Elly H.
Awful. I went through all the scheduling processes etc, waited for my arbitrary exam session to start, just to learn that because I'm on a work laptop, the permissions for proctor U to access my device dont exist. There's no support for issues like this so now im just screwed.
MLamkins
If I could give this less than one star to leave a review, I would. This "education tool" has been the reason for multiple students missing their final exam windows DAYS before the exam cuts off. Horrible user interface and congested technical issues. Extremely disappointed and do not recommend it to anyone.
Cassandra P.
Absolutely useless! There are no clear instructions on where to go once logged in, the pop-up windows that are supposed to launch don't actually open, the staff are hopeless - just advise to restart your computer so they can end the chat session so you become someone else's problem when you log in again. Just total nightmare and more stress than necessary! After two hours of trying and 21 different consultants I officially gave up trying to complete my exam.
Maria R.
This was torture. My test was supposed to start at 9:50. It started at 12pm. A two hour test turned into a 4 hour torture session. They should be banned.
Adam S.
Giant waste of time. software struggles to work on any network.
mical
If I could give zero stars I would. I had to use this program for the first time this past semester. I hated it. For starters we had to pay for every test. I was in 3 classes and had an exam every 3 weeks. Their moderators are so slow when checking my computer. It takes them at least ten minutes to do this. So I basically have to sit there for ten minutes anxiously before my test. They always want to see the whole room and on top of that I have two take two picture, 2 of my face and 2 of my id. It is so redundant. I hope my school changes the proctor company they use because I hate this one.
Eleanor M.
I just needed to set my wife up to take her serv-safe test and it has been the most absolute garbage experience in my opinion. I'll never use this service for anything and intend on removing any trace of it from my computer. Installing extentions and browsers is a huge security risk and should be taken seriously as a Spyware dealer. This process and company should never be trusted with your information as I do not feel anyone at this company is capable of programming things correctly. I've tested my laptop three times, in those three times it tested fine. Finally time to test the test. I jumped through all of the hoops, downloaded three separate items because you cant use Edge browser. It should be fine right? WRONG, it tells me I don't have the correct system requirements. 15 minutes before this test, ARE YOU SERIOUS. THIS IS A $160+ TEST AND WILL HAVE TO FIGHT TO GET THIS REFUNDED DUE TO THIS COMPANY'S LACK OF SERVICE USABILITY. This whole experience has been a nightmare and might cost someone to lose their job in our family because they aren't competent enough to make a site specificly intended for user friendliness, actually user friendly, or give any actual advice or help on what to do after. If you need to have something proctored, use a different service.
Diana R.
I was not notified about having to show my room or a mirror. A person who watched an exam opened a few browsers without asking, saw my open windows and bookmarks, changed tons of settings, and never turned it back how it was; two days later, I still don't understand if I passed or not. I feel that my security was compromised, and I still can't turn all the setting to how it was before.
