Go ProctoruReviews of go.proctoru.com

Where do I even begin. I gave my mom my computer to take the test and now my computer is slower and my camera is broken. I called the support and they refused to help me and hung up. What is wrong with these people this is probably the worst service and support you can find on the internet. It's literally like they are running a scam

All I can say is don't use them! Their rues are to strict, they control your computer. They can see everything on your computer. Wouldn't allow me to take test at a library. Said i had to go to a town 100 miles away to a certified proctors house to take the exam.

7.5 hours to take a simple test because of their general incompetence. This is by far the worst experience I’ve had with any company in my life. No exaggeration. Proctors are the support people which is odd. How do I know? In 7.5 hours the same 8 fools played proctor and support and were inept at both. If there was a rating system below 1 these fools would find it.

It's been nothing but a nightmare with them. I'm taking my exams to graduate. They are important for me to take. I have had an anxiety attack and a headache. The proctoring service people are rude. However I match energy. They have clicked in private files. They have kept their mic on so I hear their background noise when asked them to mute they laughed. It is a shame institutions use this service as it causes so much added stress. Hands down the worst.

If I could take the only star I gave back I would! I’m at a lost for words right now I had two exams scheduled for 10:00 and 12:50 on Sunday 4 hours later they finally was able to get me connected to my 10 o’clock Exam by that time I was frustrated I had a headache unfocused Then they reschedule my other exam for today at 5 o’clock. I want you to know it’s 9 o’clock and they still have not got me connected to take my exam. I would not go to now another school that participate with proctor u.

Absolutely awful company. Disgraceful. Went to do my exam with them and they said I had to download their browser. ok. Then they said they to remote into my computer. ok. Then they started changing settings. tried to tuen off my bluetooth keyboard and mouse. I told them not to do that but they still did it anyway. I had to restart my computer to get the keyboard and mouse reconnected. Then they said they couldn't see under my desk I said I have an iMac the camera is built in I cant show you under the desk as the computer is on the desk and wired in. they then said they couldn't see all 4 walls around me. I turned the computer round as far as it would go but that wasnt enough for them. I felt like the whole exercise (which took over an hour) was to get me to switch off and give up (which eventually and reluctantly I did). Absolutely awful company. Why are they still in business? Did they even care?

In my PRACTICE EXAM the proctor said I wasn't allowed a mail box on my desk (which weighed 15kgs). Even though I told him it was not a restricted item (and had no writing on it etc) he said I had to remove it to which I responded I couldn't, I would need my partner to do it for my REAL exam since I am 6 months pregnant (and am not allowed to lift even my toddler at this point who weighs less). Nonetheless, he insisted I remove it and that if I didn't he wouldn't proceed with the exam. Then, after not allowing me to proceed, they sent me an email saying I had cancelled the exam - which I had not. Suchhhh a terrible platform and stupidly complicated without concern for students who are simply trying to get through their exam period or in my case, simply testing my equipment. In addition to this, I couldn't understand anything the proctor was saying with his thick accent. Every time I said "sorry, what was that" he would get angry and kept asking whether my speakers were working... I then had to respond that everything was working fine and simply that I can't understand HIM. Th constant clarifying took up so much time in my practice test and is absolutely ridiculous when we just need to get through our exams.

I wish I could give something lower than 1 star. My exam did not begin until almost 3 hours after the start time. I called tech support several times and everyone was rude and very unhelpful. Do not use this company for your test. I urge you to make other arrangements.