Jun L.
Due to the fact that ProctorU had a…
Due to the fact that ProctorU had a high volume of test takers, my test stopped after fifty-five minutes. I waited for someone to respond to me for at least thirty minutes; no one ever responded to me. I called and waited to speak to someone which also took a while. Once I was able to finish the test the representative assured me that I would have time to finish the final exam; I did not have time to complete the test before the deadline. I spent three in a half hour trying to complete a test and got bounced around for hours. In return, I failed my test. I requested a refund; it was denied.



