Go ProctoruReviews of go.proctoru.com

If you're reading this then you probably already know that ProctorU is HORRIBLE. You will find a good technician once you go through four bad ones. Some of them don't even try to help. Some of them send you to another technician and close the chat before you've even successfully been transferred. Then you have to explain your situation from 0 again. They have no ticket system, that keeps information so the technicians can get up to date. You have to manually type to 10 different people until someone finally knows what they are doing. That's another thing, the technology knowledge for most of their workers are BARE MINIMUM KNOWLEDGE. I have technicians closing my MSI Afterburner and Voicemeter Banana thinking they could be cheating software....My advice, would be have lightshot downloaded and take screenshots of everything to prove you have tested your equipment and the issues are not on your end.

Got disconnected from an exam. Tried calling 4 times and two operators hung up on me. Was online taking my exam for 2 hours and only had 12 questions left. Now they're just saying I have to take it all over again. Over 600 one star reviews, how is this company still in business? What a joke.

I wish I could give zero stars. Horrible process. Went through 4!!!!! Techs who remotes into my computer and none of them were able to fix my camera problem. My camera clearly said it was on and none of them were able to get it to turn on. Called on the phone and the phone tech just said, ehhh let the chat person help you.

Within seconds of my GRE exam starting, I was barred from doing the exam because the exam software flagged the ProctorU software as a cheating software, even though the exam was supposed to be done throught ProctorU. I was never able to querry what happened, and recieven no feedback dispite my numerous compaints to the GRE and Proctor help desks. This happened in January 2023, but the review wont allow me to input such a far date

Should be illegal for them to keep running.

My review: First, lots of technical problems with online proctors incompetence made it extremely difficult and stressful. Browser crashed several times. When I had questions, they remained silent. When the proctor speaks, I don't understand her English. Second, CA bar exam is the most difficult one in United States. Proctor did not talk to me after logged in 45 minutes. When I was going through the scan process, the proctor remained silent and did not confirm or respond where and what do they want to scan or see. Instead they type things on the window. I found that they are extremely incompetent to give instructions and lacked professional training. Last, I was interrupted by proctor 5 times in total. They randomly moved my mouse and caused distraction for sure. And the anxiety was real and we should have more gracious time if the proctor interrupts us or makes us wait 45 minutes or few hours before you can start. We were completely ignored by the state bar. I was hungry, tired and mentally broken after each delay and crash. And on top of everything, their platform was way outdated. The typing window are quite small and I end up losing track of analysis.

disconnects, broken timers, and broken spell check are my top problems with the CA bar. the people tried to he helpful, but was a dumpster fire.

It was an absolutely terrible experience, I waited 4 h to take the exam then on final exam when the proctor had to enter the password their password didn't work they entered the wrong password ...not to mention they can look into all of your personal files and take pic of all of your space even this is an open book exam. The lack for privacy and security of your personal data is here.I have to schedule 3 time in order to take the exam ...absolutely awful, unprofessional, and disgusting experience ....OMG terrible