GMS MedicalReviews of gmsmedical1.com

First of all, I would like to recognize Cyrus Gates, who went above and beyond customer service. Cyrus, from the beginning sent e photos of the Jadyn Elite HD that I purchased. Cyrus sent me updated emails on when it would arrive. The Elite HD arrived and it had shifted on the pallet it was sent on. The backend of the Elite HD had sunk down on the pallet. I sent photos of everything to Cyrus. It required two men with a claw hammer and a crowbar to break free the Elite HD and remove the chair. Cyrus maintained communications to make sure that everything was working properly. I had an issue with the turning function as it turned too fast by barely moving the joystick. Again,Mr. Gates came to the rescue, by advising me how to do adjustments. I am extremely pleased with my purchase. I live in a large retirement community and I have expressed my satisfaction with GMS and Cyrus Gates. I hope a copy of this review is available for Mr. Gates as I can’t thank him enough for his service and support I received. Respectfully, Mark Urbach

First, I was put on hold for a very long time before I was given a choice to have someone call me back when someone would be available. I chose that option. Finally somebody called me, but they were of no help. They said I should call my doctor. It’s a very good thing. I was not in a serious condition. I will never be calling again.

Great price and prompt delivery.

Created a label but not shipped

The delivery was spot on. The goods were properly packed and secured on the pallets. The customer service when I had a question was very helpful and polite.

I called to order parts for my wife's power chair. Cyrus was on it and took the order. It was shipped quickly and I had the chair back up and operating in no time. Good Compant and Great service.

Very kind and patient with me. Purchase arrived exactly as stated. Cyrus was a pleasure to work with.

I had a great experience with