Grant D. J.
Prompt and professional transcription service
I recently submitted nearly four hours of recorded oral history to GMR Transcription. Much of this informal spoken history, recorded ten years ago by an elderly close relative, made reference to many geographical locations (sometimes obscure); the names of many friends and relatives; and the names of artists, classical musicians and dancers, operas, and ballets. It was a challenging project that needed to be handled by a well-educated, patient individual with a good general knowledge of history and American culture. GMR returned the finished transcript well within the promised deadline period. I have since checked the transcript against the original recordings, doing some further editing and checking and correction of some proper-noun spellings and punctuation. Overall, I found the work to be very good to excellent, despite some shortcomings when the speaker's presentation seemed unclear or confusing. Most impressive were the transcriber's efforts to look up names and terms on the internet, a time-consuming effort that resulted in wonderful clarifications of people and places. She/he did not always succeed in getting things right, but it would have been unreasonable to expect more. If I could thank the transcriber personally for the care and attention paid to this project, I would do so. I would not hesitate to send another transcription project to GMR.
Response from GMR Transcription Services, Inc.Jul 14, 2015
Hi Grant, I am very pleased to hear that you are satisfied with the accurate transcriptions we were able to provide you. Our goal is to provide you with the highest quality transcriptions and a great customer experience. We welcome the opportunity to serve your future transcription or translation needs. Thank you for taking the time to review your experience. Regards, Beth Worthy, Director of Operations