Bethany T.
Customer Service Rocks!
I have been using GMR for over a year now and am amazed at how polite, responsive, and helpful the staff is. They are always available to answer my questions and get my special instructions met. The transcripts have always been top notch (much better than what I could have done myself!) and usually come back to me faster than expected. I used a different service before I found GMR and although they were a little less expensive, I was horrified with their lack of customer service and even worse was the transcripts they did for me. The transcripts were littered with errors that I couldn't even use the transcript. I guess the "you get what you paid for" saying truly applies. Anyways, I really have no negative things to say about GMR. Just glad I found them!
Response from GMR Transcription Services, Inc.Feb 10, 2015
Hi Bethany, It makes me happy to know that our team succeeds in catering to what you need specifically. We value our customers and it is important that we always help in any way we can. Thank you for sharing your positive feedback with us. We appreciate it! If there is anything else I can assist you with, please contact me at [email protected]. - Beth Worthy, Director of Operations