PAMELA C.
NOT WHAT I ORDERED
I ordered a part through their website. They emailed me to let me know the part I am ordering, did not go with the vin# I provided. Awesome, please send me the correct part. I received the package March 18, 2026. I did not open it until my mechanic came on March 20, 2026. To my surprise, its the wrong freaking part. I emailed them, sent the images of what I received. They asked me to send them to a different email, which I did. My statement showed the right part number, but the part in the package was a different part number. I let them know and nothing. I have heard absolutely nothing since. I think its sad they can take advantage of people. I have 2 kids with special needs and trying to get my car running. I didn't really have $75 for a part. The lease they can do is replace it or give a refund so I can just go through the dealership and pay either $10 less or $20 more, depending on location or etc. They might want to double check before just throwing parts in a box!


