GM Parts OnlineReviews of gmpartsonline.net

GM Parts giant are some real scum bags!!! They list parts on their website that are shown to be available. Before ordering, I called to verify that the part was in stock, I was told that it was, so I ordered the part and I waited, and waited, and waited..... I called and I was told that the part is discontinued and was not available. I already knew it was a discontinued part which is the reason I called to verify that they had it! I never received a phone call to advise me that my order was cancelled, not even an apology!!! GMPARTSGIANT.COM SUCKS AND SO DOES THEIR CUSTOMER SERVICE!!!!

Ordered 2 sway bar links of month ago one of them happened to be faulty and I already had put it on and I had to buy another one from an actual dealership. Buyer beware When you try to call the number that they provide you it goes to voicemail instantly and when you respond to them by email they do respond to you back. 1 time but that's the last time you hear from them. I've been trying to send back this $40 sway bar link for the last month and I sent over 20 emails with not one response so just going to let you know now Do not bother using this site Because if they send you a wrong part or a faulty part there's no way of shipping it back to them but they'll take that money out quick as soon as you buy the product though. DON'T BUY FROM THEM!

Can’t return items if you don’t give a vin number when you order. I bought a set of rims off a 2016 to put on my 2004 and the rims needed centre caps and they didn’t fit the rims so i wanted to return them 3 out of 4 of the boxes weren’t even opened, but since i didn’t give a vin number of the truck the rims were off of i can’t return them.

Bought a part. They Charged my credit card. Canceled 3 days later. Said part discontinued. They should check availability before taking payment or advertising the part to begin with. Waste of my time.

Please do not order from these robbers. They will get your money you will not receive your item and you will never hear from them again. I wish I could rate them a triple negative zero.

Gm has major transmission problems. And they are hiding it! Do not buy a GM product thier transmissions are garbage. 2nd new car i bought needed a transmission.

GM auto parts took my order, charged my card, then next day said it had been voided when it had not Contacted Victor G customer service he claimed it was never charged despite me showing evidence it had, claim i need to take it up with my back, had t file a claim with my bank as they refused to issue a refund

They sent me the wrong axle for my Volt. Incredibly, when i let them know of the mistake, they said i had accepted the terms and couldnt return it, even if I paid to send it back. This outfit can send you anything they want, completely wrong, take your money and refuse to do anything. The phone numbers are phoney, the email worked once to get a rude responce from them. Thieves!!