Lila W.
Terrible experience
Terrible experience. Their website is extremely difficult to navigate and full of clutter. There are constant pop ups and annoying quirks on their site. I used their program for about 10 days before I had to stop. The customer service is atrocious. The practice problems (that he actually has the full problem for) have typos and are terribly worded. The actual Official Guide problems he uses don't even have the full problem. Instead, they tell you to find the rest of the problem in the 2013 Official Guide. I'm sorry but if I'm spending $169.00 on this (way more than Magoosh which is 10x better) you shouldn't be too lazy to write the full problem so that I have to buy ANOTHER version of the Official Guide that's fairly outdated. To make matters far worse, it is very difficult to cancel your subscription. They make it extremely hard to figure out how to do this and my webpage kept having an error signal when I tried to find the button in settings. Then, I emailed support and they literally said this.. "Go to your account settings to cancel." REALLY? You think I didn't know this? No further explanation? The guy who does the videos thinks overcomplicating problems makes it easier. He goes so fast through each practice problem. His methods scream, "I'm bragging about how good I am at math." He has "it's that simple!" attitude, when it's really not. His voice is also annoying. I wish I didn't waste almost $200.00 on this. And to think that they're supposedly planning on charging people $700.00+. They claim these offers will go away fast but it's just a ploy to lure you in. They just care about getting money. Go with Magoosh. Mike is AWESOME, enthusiastic about math, and really wants you to learn. This Zeke is just a guy who scored high on his GMAT so he thinks he's a pro.
