Glyde SolarReviews of glydesolar.com

A guy named Will came by my house last weekend to chat about solar for my house. He said he'd come by today to let me know if solar panels were going to work on my particular house. He came by today, and as we chatted on my front porch, I let him know I wasn't going to move forward. He then wanted to come inside my house to "practice" his shpeil with me, because he's new to the company and needed the practice. I said no, and that he could practice on my front porch. His facial expression went from welcoming to upset, and he said, "If you're not going to let me in your house, then there's no point to talk any further." He then turned and walked away. What a rude person! What rock did he come out from under to think I would let a total stranger in my house! Are you really training your sales people to do that??? Do you think I'm ever going to look at using your company in the future??? I hope you know the answer to that question is a big fat NO!

I didn’t purchase but had a guy come to my door yesterday in North Temple who was crazy pushy. Your sales people need training… BAD. I have a video from my ring camera if your company wants to see it.

The local team completed all work on schedule but then failed to provide inspection information to the city, clean up the work site, or return my phone calls, text messages, and emails. After contacting corporate the local crew cleaned up their remnants but it has now been 7 weeks. My system still isn't active and no one will give me any indication on when or how they will finish this install. In the meantime the financing team has been informed all work was competed, so I am expected to begin making payments while still paying a full electric bill! I have already told several people in town and at work to avoid Glyde.

Just be very aware of the way these guy do business, also read some of the other reviews (the 5* ones are very generic!!!) My experience… the first step is to get your finance approved, once they have this, out comes the installation contract, “don’t worry about a scope of work we will do an in-depth survey later”. It turns out that once you have agreed finance and signed permission for the project to start, 3 days and the cancellation period finishes, then comes the actual survey and and then final scope of work, that seams backwards to me! (What do you think?) I hit the breaks after the “credit check” that turned out to be a pre-approval for $120,000, Once this was signed (and I never got a copy) they pushed for me to sign the installation contract! (Strange) They “promised” me that they would do no work until the survey was complete and I was 100% happy with everything to start. Looking back if I had signed the document I was on the hook for up to 120k of equipment to be installed on my roof, at my cost and at their pleasure! Maybe it is just the way I look at the world, but it made me feel a little uncomfortable and still I have not got a copy if 120K finance agreement that I signed! I’m just glad I only let these guys in my kitchen and not on my roof. Interestingly when I contacted the finance company (Dividend) to cancel the agreement, they did not even ask why?

Terrible experience. The worst salesman and they left my roof a total nightmare. I wish they would take it all away or at least fix my roof that they destroyed.

Terrible so far. Our salesperson is non-responsive since our panels were installed. They still have not been inspected and are not up and running and we had them installed over a month ago. We we're promised an energy package to help with keeping our house cool in the summer as well and that hasn't been done yet either. It's now June, 90 degrees, and we started this process before Thanksgiving. We cannot seem to get a hold of anyone at this company. Anytime I call, I am always sent to a voicemail, even during normal business hours. What a racket.

The process started downhill when the delivery crew called 15 minutes before arriving. They apologized saying they were under the impression that Glyde had informed us of when they were arriving. These 2 newbies had very little clue what they were doing as one admitted this was the first 2 story house he had worked on. We're told the HOA had approved our installation and found out the day the installers arrived they hadn't and wanted my wife to sign a waiver of the HOA approval due to their error. A mad scramble to get paperwork ourselves to the HOA, and wasn't approved until almost a week after install. Installers came the next day and made a run up our garage through the roof a jog, and then up our side of our house and another hole through the lip of our roof. This could have been a single run and not 2. Came home to find piles of trash and materials left by the street side of our garage and bits of wire all over the ground. Had to complain about this and was finally told the delivery company was supposed to come within 48 hours to pick all this up. Nope.a week later they finally came. Inspection from the city was missed due to the crew not leaving the permit or showing up on site, So now they have to reschedule another time for the inspector to come out. We.were adaminite about having critter guards installed and they still aren't up saying the delay was due to inspecting under the panels which now delayed due to them missing this inspection they setup. I'm hoping that the rest of the process is better. At this point we're so frustrated and have spent hours on emails and calls I'd love to rip the thing down if it weren't for the contract we're too far into and the repairs to our roof and siding that would have to be done. Not happy. Please groom your local installers better, they make you look horrible.

I complained about your roofing company when they were here and I complained about your roofing company when they left now after my first major rainfall my roof is leaking and I’d like to know what you were going to do about it because you combined my new roof with your solar panels in one payment and when I complained about them when they were here you ignored me so let’s see where we go from here I’m assuming I’m attorney will be next