GLSReviews of gls-us.com

The worst, most frustrating experience I've ever had with a delivery service. They lie about attempting to deliver packages and then tell you to just come pick it up from the warehouse (over an hour away from where I live). After 5 phone calls with support, trying to just get them to actually deliver my package, they ended up just sending the package back to the company I ordered from. Absolutely infuriating.

They tried to deliver an envelope for someone who didn't live here. I told them so. They came back the next day when I wasn't here and just left it on my porch, falsifying a signature which is required. I called them and told them this and they said it wasn't their problem because on their end, it was successfully delivered. They wouldn't do a thing. Absolutely no integrity and should not be in business.

NEVER USE GLS IF YOU BUY WINE & LIQUOR ONLINE! NEVER USE GLS IF YOU BUY ANY WINE OR SPIRITS!! I ordered two difficult to find liquors from two different liquor stores- Hi Proof and Nestor Liquors. Unfortunately they both used GLS to ship the liquors. We have signs that state where to put deliveries along the driveway and at the side door of garage AND the front garage doors there are SIGNS that state "Do Not Leave Packages Here". Still the GLS idiots delivered the liquors WITHOUT A SIGNATURE FROM US!! The driver put the boxes at the side garage door IN THE FULL SUN & TEMPS WERE OVER 85 DEGREES!!! The first box stayed outside for over nine hours in the sun and heat so that bottle was ruined. I called and GLS said THAT THEY GOT A SIGNATURE FROM US!! We have multiple Ring cameras. I downloaded the video showing that the IDIOT never went to the door with the sign "Leave Packages Here", which also has a Ring Doorbell. Ring Doorbell has no video at the time of delivery. Only side & garage Ring cameras of house show driver at front and then side door of garage. So GLS DRIVER COMMITTED FRAUD for liquor packages, that are wrapped in RED TAPE THAT STATE SIGNATURE REQUIRED FROM ADULT 21 or OLDER! The second liquor store sent a message with approximate time of delivery. Grateful because that liquor is even harder to find. GLS IDIOT shows up & never rang the doorbell. I run out to find a repeat of the previous day. Box placed at side garage door in full sun!! Idiot says "Oh sorry" & I ripped into him about all the visible signs. I asked why he can't go up 4 steps to place a package on the shaded porch? I let the idiot know I have him and the previous day on camera and that I was calling GLS, the liquor stores, and my credit card about how they committed fraud for a delivery requiring a signature given that no person signed for the boxes! Also who the hell signs for a package and then leaves it baking outside in the hot sun??? GLS-US stilla terrible company even with legal name change; still same bad reviews. Update: I had called GLS & left all information. No one ever called back so I'm letting all know, GLS commits fraud & violates states' compliance alcohol laws I contacted the liquor stores & SENT all videos proving fraud committed by GLS. IF GLS-US wants me to call again then GLS needs to leave an extension of a manager or supervisor!

I have been waiting for my package and yesterday it never showed up. It said Delivery attempted- Security Gate. I don't freaking have a security gate not does my neighborhood. I'm waiting on redelivery now that was supposed to be here on our before 5pm, here it is 7pm and no delivery!!!! I have a feeling it's going to say the same thing tonight! This company is terrible if this is how they understand their business and allow their drivers to lie about attempting delivery. Customer service was no help. Update: Finally got my order. It was tossed in front of my door at 1130 pm.

Scam company. Do not ship through GLS, they will steal your products and send your package with empty water bottles in it. Do not use GLS.

They were unable to find my address even though every other delivery company has not problem. I had to go to the local Boise, ID GLS hub and pick it up myself. The office was disgusting. The guy was vaping and seemed high. There was trach, cobwebs and dead leaves all over the office. It was disgusting.

Ya need to know why your packages are always in bad shape and why the package never arrives on time. Most packages are delivered by a third party that pays horribly. $3.5 per package delivery. The employee who delivers also sorts packages and unload packages for free. Do not work for gls-us if you don't want to be financially destroyed.

The absolute worst delivery service. They lie, they don't deliver, their customer service reps are totally incompetent (between munching on food while they talk). These guys should not be in business.