I ordered 2 advent fishing lure calender’s on November 5th and never received them also never received a confirmation email or tracking number. Contacted glow flip a number of times and get generic email replies, living on a fixed income and this company screws up my holiday very disappointing
NH
Not H.
Advent calendars…
I ordered four fishing advent calendars on November 4. It is now Dec 04 and I have not received anything. The tracking info seems made up. I reached out to support but have not heard an update. I’m very upset considering I paid $145 for advent calendars vs $5 !!
AF
Amber F.
Got scammed for the fishing advent…
Got scammed for the fishing advent calendar and they took more money than it cost..
MA
Mary
Took a month and they don't fit
I ordered the bras on July 19, 2024 and just received them yesterday, 8/19/2024. They are too small and do not fit to size. They also charged me more than what my invoice said, but they did give me a credit for it. Every time I got an email stating the tracking has been updated, it stated it cleared customs in PORTUGAL. Then it had to clear customs in other places and then in the US. I will never order anything from them again. I asked for a refund and this is what they told me:
Dear Customer, We're sorry that you're not satisfied with the package you received. According to our company's return policy, we can refund you, but there are two conditions. 1. You need to return the original package, please send the tracking number and the picture of your returned package (show the return address) 2. Once we received the package and checked if the product is in good condition, we will refund you as soon as possible. You can return to the address: 205, Building A1, Bada Industrial Zone, Yongfu Road, Fuhai Street, Baoan District, Shenzhen City, Guangdong Province, China. Thank you!
LJ
Lenise J.
I ordered bras from them on June 30th…
I ordered bras from them on June 30th and never recieved them. I have emailed them 3 times and they answered twice blaming logistics and say they are going to speed delivery. What a joke. I don't believe the bras are coming AT ALL. What a scam. Don't buy from them!
MI
Migdaliz
I ordered bras
I ordered bras. Their bras run small. When I reached out to customer service for either an even exchange or refund they told me they can't do either. So I'm stuck with bras that don't fit. Will never order from them again.
MO
May Onome O.
Worst Experience Ever!! Stay Away!!
This company has the worst customer service I have ever experienced!! I ordered two strapless bras from Glowflip, and the tracking website was an absolute nightmare. It took forever to update, and it did not show where your package was in a linear movement as other websites do, so essentially I never knew where my package was. My package was delivered quite abruptly, but since it had traveled all the way from Europe I was just grateful that I received it. Upon opening the package, I could visibly see that the bras were very small, and when I tried one on it was laughable how small the cups were. To say that these bras run small is the understatement of the century!! Needless to say, I instantly emailed Glowflip to start a return. I informed them that the products were unused with its original packaging. I also informed them that I was willing to pay the return fee. They unbelievably told me that they could only refund me $4.00 USD dollars and that I should give the products to someone else!! Really?!!! I couldn't believe my eyes when I read that statement!! They outright refused my refund request, and then they have the nerve to tell me to simply give it away?!! I have never experienced anything like this from another company, and I will tell everyone that I know not to order from this company. Their shipping is unreliable and spotty, and their refund policy is non-existent. Don't order anything from this company, they are crooks!!
RE
rena
I ordered two months and 2 weeks ago - no product yet
I ordered two months and 2 weeks ago. I have never received my product. I texted them twice and they won't give me a refund. Don't ever order from them. The tracking information hasn't changed in a month and a half. They are scammers.