GlockstoreReviews of glockstore.com

ZERO STARS - DO NOT DO BUSINESS WITH GLOCKSTORE.COM -- Worst online experience I ever had. TWICE! After the first long delay, no shipment, I called to cancel. Was on hold forever.-- Today, attempted to see order status on the website. Their website account page is down - error message. Called their toll free number several times - mailbox is FULL. This is a business. How do they stay in business? They no longer have my business. Twice burned - NEVER AGAIN!

After being on hold for 1/2 hour, I inquired about the replacement trigger housing with ejector. My nearly new Glock 21 ejects hot cartridges out into my face. This hobby shop has no affiliation with Glock and has no data on the problem or on the fix for it. He was pleasant enough until I wasn't. This mo-mo wasted my time and didn't have a clue. He hung up on me but, in reality, I was only wasting more time. Yep. You guessed my Parthian shot and I hope it was recorded.

They don't answer their phone. They don't answer emails. They don't respond to their contact form inquiry's. Their website however, will take your money immediately. Then you have no way of contacting them about your order or to ask them any questions. The only recourse you have is to get your credit card company to intervene.

Promo codes wouldn't work when checking out.

I found what I thought was a great Black Friday (weekend) deal. I have a Glock 42 that has always been hard to rack and disassemble. GlockStore had a sale Metallic Pin & Extended Controls Kit for Glock 42 and a Tungsten Guide Rod for G42. I added a Glock Disassembly Tool and the total was only $99.64. I hate to use my credit card for gun stuff so I got a Visa Gift Card, There was a $5.95 fee, so be it, I ordered the items online with card number and delivery info, on Sat. Nov. 26, 2022. On Mon. Nov. 28 I got two emails “GlockStore Billing error” at 1:10 PM and “*FINAL ATTEMPT* GlockStore: Billing Error” at 1:11 PM; YES ONE MINUTE APART. They were from a D.G. they both said “unfortunately, we are unable to process your order as the 3-digit security code you provided does not match your card and/or the issuing credit card records.  I replied with the full info. Then I checked the Visa Card website on the card this was the response : 11/27/2022 Purchase Original Sale -- Pending GLOCK STORE NASHVILLE 47 372106731 US ($99.64) So the Number & Pin didn't match but they already took the money out pending something? The next time I looked at GlockStore my order was canceled. I then got an email stating my order was in fact canceled but no explanation as to why. I called the customer service number and got a very 'make nice guy' W.T. Oh! It wasn't because the Visa number was wrong, they thought my address might be suspect. He wanted a copy of my drivers license with drivers number redacted, then I could reorder my parts. I scanned it redacted all non-pertinent numbers and sent it to him. Still no reply! Please note the original price with shipping was $99.64 to reorder it now is $145.90 a difference of $46.26. Stall tactic to avoid sale price? I could have saved a lot of money if they were competent. I will never buy anything from GlockStore.

Horrible vendor. I placed and order for a Sig Sauer Macro 365 17 round magazine that was supposed to be in stock. They send me an email stating the macro 365 magazine was in back order and was not available. There website still states is available. I ask if I would get it before Christmas and they stated they could not guarantee it. I ask why does the item show up as being available? They couldn’t give me any logical explanation. The rep stated the those orders were placed 6 months ago did not make any sense. And didn’t know if they would get any orders anytime soon. Total buffoonery on there part. Bunch of clowns . I had to cancel my order. Because they have no idea on how to run a store or website.

I purchased two (2) GSX100 frames. The holes for the trigger pin and the locking block pin were NOT placed correctly. The metal frame rails are sharp and cut into the slide. The rear rails are also not square with the frame. The rear frame rails are also too high and do NOT allow the striker to contact the trigger bar sufficiently which allows for premature release of the striker, or with tolerance stacking can and does in some cases cause the striker to miss the crucifix on the trigger bar completely so the gun will not fire. Also, the fit of the magazine release is poor as the lower front portion of the release stands proud of part of the frame on the right side which creates a sharp edge and looks bad. The frames came with a note mentioning the user might have to file the locking block or frame with the "included" file which was not included. It turns out the holes were much too far off for the average user to fix and in my opinion, most gunsmiths would not be willing to modify the locking block or frame as much as is necessary for assembly. I realize "it was designed to be tight", but I doubt it was designed so the holes do not align with the locking block. Although I was eventually able to get the locking block installed with the locking block pin and the trigger pin, the interreference is too tight for the pins to be removed without a hammer the way Glock intended and stock Glocks can be. The funny thing is the holes actually fit too far loose without the locking block in the frame. My guess is the holes have been enlarged slightly oversize in order to accommodate the poor placement of the holes which do not align correctly with the block. I watched the product video prior to purchasing and heard words such as "we did a damn good job" and "it's a high-end mold" only to be disappointed in fitment issues I would not associate with the comments in the video.

I purchased the GSX100 frame. Big mistake. First there's the $40 "firearms shipping fee" they add to your order after advertising the item at a low ball price ($129). Be advised, this item will cost $169 plus tax. Then I receive the item after waiting 12 days for them to "overnight" ship the item ($40 shipping). Then I discover the item is defective after paying the transfer fee. So I contact the Glock Store who Then tells me I've installed the trigger incorrectly, but they cannot tell me how the trigger is installed incorrectly . Finally they agree to issue a return authorization number, but insist that an FFL is required to return the item. Now I'll have to pay another $60 to return the defective frame, plus another $40 for the Glockstore to return the frame to me. What a nightmare. Avoid this company if you can. Total rip off.