GlockstoreReviews of glockstore.com

BUYER BEWARE!! I ordered a couple items that said they were in stock. After over a week the items hadn’t shipped. I emailed them and they told me they’d bump my order to the top. A week later, one of my two items shipped. I emailed them again saying I wanted to cancel the item. Never got a response. A month later the item shows up at my house and I get billed for it. Emailed them again expressing my displeasure and never heard anything back. Awful company! Awful customer service!

This company won't answer there phones for customer service, they charge for parts not ordered nor received. They want you to leave an email they won't answer or a phone message on there answering machine that is filled up with messages to correct flagrant credit card charges. I won't do business with this company nor recommend them to my gun community or friends, that's right Lenny I said my gun community and friends. Lifetime patriot member of the NRA

Simply emailed them to ask if certain items could be shipped to Canada. No response for two weeks now. Guess that they don't need my business even though I had about $1,100 worth of products in my basket, ready to be purchased..

I purchased accent pieces for my Glock 19 Gen5 in November and December. On the website all the pieces had the same color blue. When I received the pieces they were all different shades of blue. After over a month of emails and voicemails no one has gotten back to me. Can't even get an authorization to return the items. Would never recommend this business.

I ordered a gift for my wife, concealed holster top, it arrived on time but did not fit. I have now called numerous times with no answer, their phone actually hangs up after a 10 minute wait and there have been no responses to numerous emails for an RMA so I can return the item. Disgusted by the inability to return the item within the allowed timeframe I have now contested the charge on my card. How can it be this hard to make a simple return and get a refund? Do not order from them!!!! Also do not order from Under Cover Tech. They are the same company.

I too sent in a slide and barrel for the 10 day optic cut. I did receive a email from them stating they received my slide/barrel and would begin the work. Numerous weeks went by with no communication. I sent numerous emails with no response and attempt numerous phone calls to which I was hung up on with no responses. Finally, I received a email back from them stating they never received my parts. I have sent them the emails, tracking from FedEx and the name of the employee that signed for the items. Again, multiple emails and phone calls and no responses. Not only have they charged me for the work but have my slide a barrel and I can get no answers. Do not use them! I am an Armor for a major state LE agency that uses Glocks, guess where I won’t be doing business with and I will recommend other don’t as well.

This place is horrible spoke to CS took me an hour to get a hold of them they informed slide ten day optic cut starts when they ship it to get cut this is falsely advertised on the site no stipulations on that matter go to Nate wager at wager machine works don’t waste your time with any optics cuts from this shithole

I placed an order two weeks ago they charged me for it but have never fulfilled the order. I’ve heard rumors they are filing for bankruptcy.