GlockstoreReviews of glockstore.com

I purchased 4 SS80 s from GS in Sept/Oct 21. All 4 had fitment issues with the locking block not fitting into the frame. I called their ‘customer service.’ The guy was nice and requested pictures, which I had already taken and sent immediately. This was in November and these were Christmas presents, so I had a deadline. Their response to my email (which had pictures attached) was “please send pictures.” In any case, they agreed to replace 3 locking blocks and they were back ordered. So, I waited… I did the best I could with the locking blocks I had. This requires significant grinding and fitting to get them to function. (I have built several other similarly constructed Pistols with never such a poor fit.). After we month, I received a FedEx envelope with a pa long slip and a nasty note. The packing slip showed 3 locking blocks but only contained 1. The nasty note said “this is the last time we will replace these. Summary, they have lousy customer service and disdain for their customers. And they can’t count! Arrogant and incompetent make for a lousy company.

i dealt with the glock store in the past, it was very professional. Lenny was awsume to deal with, promped replys to emails an calls. im a a loyal customer too stores i deal with. 4-5 years since ive dealt with them, but know, No Returned Calls or E-Mails. how can you invest your hard earned money into a companie, that cant reply to you. VERY SAD, IT USE TO BE VERY GOOD STORE & REAL PLEASURE TO DEAL WITH. HOPEFULLY IN THE FUTURE THE STORE GETS BACK ON TRACK.

I placed an order, and an email said they had a problem with it, and to send a copy of my driver's license and credit card (only last 3 digits exposed). I didn't want to do that without verifying it wasn't a phishing email. So, I called their customer service, was on hold for an hour, and then got a message that they were now closed. This was dead smack in the middle of their business day out there. Don't ignore all the negative reviews of this company and their customer service. You'll do so at your own peril. I did get a notice that the order had been cancelled.

No one wants to steal your crappy products. I walked in and the owner (midget man with beard) told his employer to keep an eye on me. Place has no products. Don't waste your time. You won't find anything and if you do, they can't sell it unless you're LEO

I ordered a guide rod and it took them 12 days to process my order, the way they ship, and processed orders is so stupid. Why can’t they just process the orders as they receive it, they wait for a week or four days to process. Calling their costumer service phone line sucks no one answers it, why in the hell do you guys have a costumer service phone line if nobody is gonna answer it

I'd give it zero stars if I could. A nightmare to deal with, it took two months to ship out a laser sight I bought my cousin for christmas. He didn't get it in time. When I finally got it, it wasn't even the right part and their fabulous 30 day return policy ensured I couldn't even return the product since they took their sweet time delivering. I ordered from Amazon and got the right part literally the next day. DO NOT WASTE YOUR TIME WITH THEM. They deserve to go under. I can't believe they're using glock's good name to get traffic through their website and have the audacity to give such subpar service. You will never reach someone on the phone so good luck ever getting help on anything. F*** this place

I wish I had searched reviews before placing my order. I was lured in by the MCK video so placed an order including a new Glock 22. The first email was verifying the order and the second was the "out of stock" email. I started following the website to follow the order fulfillment as I do with the other gun vendors I frequent. Reaching a human is IMPOSSIBLE! I've emailed and called several times without reaching a customer service person. I called customer service again on Monday at 5:00 EST. After sitting on hold for 30 minutes, listening to the endless sales, I'm told that the store is closed practically in the middle of their workday. I believe this site is a scam looking for unsuspecting Glock owners to rip off!

TERRIBLE! My front site looked like it was attacked my a family of wolverines. Do not buy anything from this site!