GlockstoreReviews of glockstore.com

Horrible business! Do not shop thru them. Beware! I placed an order on 4/22/2022 for a cerakote on my Glock slide and for sights to be installed. I sent them my slide and they received on 5/3/22. On 5/17, I emailed them as it is extremely hard to get thru to a person on the phone and they confirmed via email that they did receive my slide on 5/3. On 6/7 I emailed them asking for a status and they responded that they were relocating and this caused a delay in all orders. I subsequently contacted them on 6/22, 6/30, 7/8, 7/22, 8/9 and 8/11. I had asked in this email string to just cancel the order and refund me which they refused. Their last email to me on 8/11 stated that they are having a problem with their vendor and have no eta and they would not cancel. Horrible business and horrible customer service. I have been unable to use this firearm for now over three months. STAY AWAY!!

where do I start. From the beginning is always good.. I ordered a tee shirt, which seems to be a simple task.. right? no delivery , no birthday gift! the only answers the company has is that their website is not updated. so what you see, is not what is in stock. so basically what you see is not actual. the transaction was done, they get the money but the product is not available.

Very unresponsive. They wait more than 4 days after the order was placed. They will not ship your order online until you call their CS which will put on hold for more than 30 minutes. Beside I also left them an email regarding my order status. No reply after 5 days later after I made a call. If I didn't call. They probably will never ship the order. Yet, they charge my CC in less than 24 hrs. Really bad online store. Stay away.

Worst products & customer service in the industry… “DANGEROUS” I have thrown away a couple of there pyramid kits literal “JUNK” They were very rude to myself and a few of my friends and family, it just took a few conversations with other Glock owners to see that absolutely none of us would purchase anything from this outfit again. I rarely give negative feedback but in this case it’s warranted.

Glock store sucks, they sent me wrong item and then wanted me to pay 15% restocking fee, 5$ fee, plus Shipping Fee,.. you guys are redicilous, selling innacurate itesm then charging 50% of the price to get you item back, WOW NEVER USING THIS SCAMMERS AGAIN. DONT RECCOMEND ANYONE USING THEM EITHER< YOU WILL BE DISSAPOINTED WITH THEM

I've ordered hundreds of dollars worth of stuff from them . Can't even get a free sticker. Fk you Lenny! You've lost another customer.

The entire experience at the Nashville Location was awful. Rude staff, no one to help you as the staff just sits there. Ordered gun to be delivered to the store while in the store. Charged credit card immediately and never called to say gun was in. When arriving at the store no one will help you. The worst customer experience and attitude. An awful experience. Do not recommend this store.

I bought a trigger in February. Was told it would be shipped right out. Then told in a month. Ok fine. Then today I was told they didn't receive payment. I looked at my credit card, and it was taken out. I called to talk to customer service. The person was very rude. Told me it was between my bank and I. Wouldn't help at all. Total hose job. Don't spend your money. They just take it. Thanks for nothing.