GlockstoreReviews of glockstore.com

Was going to come to your store to purchase a firearm, with the reviews I'm seeing I would be a fool to give you jerks my hard earned money. Might want to rename yourself, Cops and robbers

I have ordered a trigger assembly two months ago!!! and I still do not have it! When you call and ask about your purchase all you get is the run around!!! DO NOT DO ANY BUSINESS WITH THIS COMPANY!!!

Lost my comp. Forgot to send internal slide parts. The cerakote had missed spots. They forgot to takeout my striker channel liner before cerakoting. The customer service people were polite, everyone else there must be drunk or total morons. They did pay for the lost comp and get me my parts, but it’s insane a business makes this many mistakes. Will never be doing business with them again, and will make sure all my associates know the company sucks a bag of male genitals.

I was notified of a MANDATORY recall on the Gen 2 Ultimate Triggers this past July, July 7, 2022 to be exact. I received the RMA info, disassembled the trigger / trigger arm from the lower and sent it in. Note - what if I didn't have the knowledge / tools to do this myself? Another expense from a gunsmith I suppose. The trigger / trigger arm was received by GS Performance on July 19, 2022 After numerous emails with GS Performance, I still do not have the replacement trigger (time of this writing - 09/23/2022 - almost 10 weeks later) All E-Mail correspondence has been with "Brandon". One guy answering all E-Mails for GS? I eventually asked if this could be escalated and received a reply from Brandon stating "So I escalated this directly to our assembly tech lead and the replacement trigger has now been processed. Depending on when shipping gets it, the replacement trigger should go out either today or tomorrow and you will receive a tracking information email once it is about to ship!" That was 09/14/2022. I reached out again this past Tuesday, 09/20/2022, no word back and still no replacement trigger. Typically there would be a reply E-Mail stating that we are overwhelmed with returns blah, blah, blah. Without a sidearm for 2 and a half months. Not happy.

have had little problem with the glockstore, except excessively long wait times on the phone, for years. recently ordered a pyramid trigger for a 42/.380. took weeks to arrive. easy to install but did not work, no trigger reset. numerous phonecalls (plus hours of wait time), resulted in my 3 videos being sent, none were responded to. last phone call resulted in shipping label, so the pyramid was returned for whatever tweaking, exchange, or refund they decide. this entire ordeal has been a huge hassle. am back to the oe trigger, works consistently & reliably. have a lot of money & time invested in a product they claim is tested before shipping. wrote similar review on the glockstore website, but hasn’t been published.

Super long delay on shipping. Also I don't trust anything Lenny Magill has to say. In one of his videos he claims one should never carry with a bullet in the chamber. That goes against what everyone else states. Ask any police officer and they will laugh at Lenny Magill's statement. I will NEVER buy from them again or watch any of his videos and tell everyone to ignore his videos and store.

I asked if a product was in stock and they said yes. Placed the order right then and then get an email saying it is out of stock. Terrible company. So now I have to wait 3-5 days to get my $ back.

Purchased a pyramid trigger kit on 3/31, and I've called them every month asking for a status update on when I'd receive it. Every time I'd get the same answer "It's not being built, and we don't know when it'll be built, and we can cancel the order for you if you want". That's NOT what I wanted, I wanted the stupid trigger kit I ordered, but the last two reps I spoke with literally said "Look it's been almost 5 months, I would just cancel it, I don't think we have any intention of actually fulfilling the order at this point" Thanks for wasting my time, Glock store. I will never purchase another item from them, and you shouldn't either.