Paul O.
Postage issues!
Had to wait almost month before I managed to get a full refund due to shipping problems! It was very frustrating as we had planned to take the device on a working holiday to a area that had bad signal. However I was finally contacted and sorted out via the customer service manager. I haven't as yet managed to use the device in poor signal areas but will update on TripAdvisor when I manage to use the device to it's full capabilities.
Response from GloblinkerAug 31, 2026
Hello Paul, Charlie here, Customer Service Manager at Globlinker. I’m truly sorry for the experience you’ve had with us. Unfortunately, your package was lost during delivery, and we take full responsibility for the situation. Your order has already been fully refunded. I’ve also personally sent you an email with an offer of compensation. Could you please check your inbox (and spam folder, just in case) and let me know your feedback? I’ll personally make sure we do everything we can to make this right and improve your experience with us. Again, my sincere apologies for the inconvenience. Charlie Customer Service Manager