Global WorkReviews of globalwork.ai

Response from Global WorkAug 17, 2026

Thank you for sharing your experience. We're sorry to hear about your frustration with the renewal charge and the service overall. We understand why being charged for a renewal and then having your refund request declined shortly afterward would be upsetting. Subscription pricing and renewal terms are presented during the sign-up process, but we also recognize how important it is for this information to be as clear as possible. We also appreciate your feedback regarding the relevance of the job recommendations and will continue working to improve the matching experience.

Response from Global WorkAug 17, 2026

Thank you for bringing this to our attention. We're sorry for the confusion and frustration surrounding the cancellation process. Unfortunately, based on the information available in this review, we're unable to locate your account in our system. We'd like to look into what happened and make sure the cancellation issue is properly resolved. Please contact our support team and provide the email address associated with your account, or reply to our request for additional information with that email address. This will allow us to locate your subscription, review its status, and assist you directly. We appreciate the opportunity to investigate this and work toward a resolution.

Response from Global WorkAug 17, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your concerns regarding billing transparency, the relevance of job listings, and the refund process. We strive to clearly communicate our subscription terms and refund policy before purchase, and we're sorry to hear that this wasn't your experience. We're also continuously working to improve the quality and relevance of the opportunities shown on our platform. Feedback like yours is important to us and helps us identify areas where we can improve both our service and the customer experience. Thank you again for your honest feedback. We appreciate you giving our platform a try and wish you success in your job search.

Response from Global WorkAug 17, 2026

Thank you for sharing your experience. We're sorry for the frustration caused by the communication and billing issues you described. We understand how concerning it is to see a charge after believing your subscription had been canceled, especially when you were also waiting for a response from our support team. We take concerns about cancellations, renewals, and refunds seriously, and we want these processes to be as clear and straightforward as possible. We also appreciate your feedback regarding the job listings and the value of the service, as this helps us understand where the experience may be falling short for some users. We would encourage you to continue working with our support team regarding the specific cancellation and charge so that your account history can be reviewed and the situation addressed appropriately. We appreciate you taking the time to provide such detailed feedback and are sorry that your experience with our service has been a negative one.

Response from Global WorkAug 11, 2026

Sorry to hear you're not satisfied with the platform. Could you please let us know the email of your account so we can look into that? We can't match your name with any existing customer records.

Response from Global WorkAug 11, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating it can be when job recommendations don't feel relevant to your background. Improving the quality and accuracy of our job matching is a key focus for our team, and we're continuously working to make our recommendations more personalized. We also appreciate your comments regarding profile flexibility. User feedback like yours helps us identify where the platform can be improved, including making it easier to update preferences and tailor job recommendations over time. Thank you again for your honest feedback. Your order has been refunded in full. We appreciate you giving our platform a try and wish you the very best in your job search.

Response from Global WorkAug 11, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand your concerns about the relevance of job recommendations, duplicate listings, and resume tailoring. Improving the quality of our job matching and personalization features remains a top priority, and feedback like yours helps us identify where we need to improve. We also recognize that our refund policy may not align with every customer's expectations. Our Money-Back Guarantee includes specific eligibility requirements, which are outlined in our Terms before purchase and are applied consistently to all users. We understand that this process can be frustrating, and we're continually reviewing how we communicate these policies to make them as clear as possible. In your case, we've processed with a refund in full. We appreciate your honest feedback and wish you success in finding the right opportunity.

Response from Global WorkJul 30, 2026

Hi Liliana, sorry to hear you're not satisfied with the platform. Could you please let us know the email of your account so we can look into that? We can't match your name with any existing customer records.