Global TravelReviews of globaltravel.com

I gave you a 2-star because the quality of the company has fallen below expectations when planning trips have a lot of complications when trying to get flights can never get one way flights always have to have a connection so for that the rating has dropped before company was at top rating people were happy with the trips and how they went about booking them now people are not excited about using this company prefer to use online services with Travelocity and things like that because the quality of the company has fallen

Never received phone or email communication!!!

Every time i try to used the card the hotel will not take it so i have to say not worth it

I'm not happy with the membership i got and have had to jump thur hoops to get information and learn the website! and there have been no discounted fares at all for me to continue paying the amount each year for this service!

I never get replies to emails I send with issues, and when I call with an issue, it takes forever for someone to respond. Very dissatisfied with the customer service. Also very displeased with how long it takes to get commissions paid. It seems to drag out for 6+ months, and then I'm told if I cancel my membership I will forfeit any unpaid commissions, regardless of how long ago they were earned. Then I keep getting offers to upgrade the membership for more money - it seems like a scam at this point. The hotels on the website tend to be ones I've never heard of and I can usually get better rates on my own by going directly to the hotel or through a different booking website.

Can never get through on the phone, callbacks are spotty and if you miss it you can't get through again. I have referred new clients to the business and they called 3 times and never got a call back.

The wait on the phone for customer service is ridiculous...call backs are rare....customer service on the management level is lacking...customer service hours should be longer. Pay is not timely....exceeded 30 days and I got tired of checking. Still don't know if I have received anything. On a brighter note... There are some decent customer service agents. I finally got a manager to correct an ongoing issue and go beyond. The system is easy to navigate. Hope this helps!