Patricia Coombes C.
Ineffective Products-Pathetic Customer Svc
Took several Gleefull supplements for 6 mos with NO noticeable results. Been a nightmare trying to reach customer service to get the guaranteed refund. I have sent multiple emails over two weeks with no response. Never got emails they claimed were sent. Even though I requested refund within 180 day time, it was past the 180 days when they finally followed up and now refuse my refund because their payment system won't pay out if claim is past 180 day purchase date, even though my request for a refund was several days earlier. Their error, but they refuse to send me my refund. Only offered other products or a store credit. Totally worthless! After multiple emails contesting their refusal for refunds, the case was escalated to upper management and finally approved all refunds. End result was satisfactory, but shouldn't have to jump thru hoops and spend several days arguing with them.
Response from Gleefull SupplementsSep 7, 2026
Hi Patricia, We’re sorry to hear that you didn’t experience the results you were hoping for and for the frustration you experienced while trying to reach our Support Team. Our records show that our Support Team replied to your emails on 08/21/2026, and again between 08/26/2026 and 08/27/2026. We also responded to your email and provided screenshots of our previous responses sent to nurs***@*.com. It’s possible some of our replies were filtered into your Spam/Junk folder. We’re glad to confirm that we have now fully processed all of your refunds from our end, including the remaining refunds, and refund confirmation emails have been sent to you. We sincerely apologize for any inconvinience during this process, and we hope we were able to make things right and resolve your concerns.




