Gulnaz D.
Suspicious activity and hatefulness
I am writing in connection with business dealing of Gleeful Supplements (“GS”). On a Black Friday sale (Nov. 29), I placed an ORDER #174926 with GS. On the same day, I asked if I could return a previous order that I placed for my sister which she wanted to return due to its cost. Because I wanted to return a different order, GS took upon itself and cancelled my newly placed Order #174926. Long story short, after an extensive email correspondence with GS, where they refused to reinstate my Order that they cancelled without my consent and even worse, unapologetically said " we decided to cancel your Order # 174926. They also cancelled my subscription. I then placed another Order#175347 because they said that they could not reinstate my Order 174926. I had to place another order now which costed me more than I paid on a Black Friday sale, Order #175347. I just now uncovered that they cancelled this order, as well Order #175347 and blocked me from their site. They are not responding to three emails that I sent since then. Kindly explain this business practice and I hope we can achieve an amicable solution. Thank you.