GlassesPros.comReviews of glassespros.com

3.91,750 reviews
Vision & Hearing
1689 Grant Ave, Blaine, Washington

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GlassesPros.com

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About GlassesPros.com

GlassesPros.com – Your Trusted Online Eyewear StoreDiscover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear. Our Commitment We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs. Why Choose Us We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home. Customer Satisfaction What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services. Quality and Affordability At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient. Our Reviews Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service. Join Us Today Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.

GlassesPros.com (glassespros.com) has 1,750 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: glassespros.com
Category: Vision & Hearing
Location: Blaine, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About GlassesPros.com

GlassesPros.com (glassespros.com) has 1,750 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: glassespros.com
Category: Vision & Hearing
Location: Blaine, Washington
Listed on Five Star Index: 2026

Erinne B.

Nov 20, 2021

So a follow up to my 10/4 review

So a follow up to my 10/4 review. This was a tough one. Expected shipment within the normal 10-15 business days however was not aware that if there are issues with lenses or frame delivery, that there would or could be, significant delays which is what I experienced only Noone told me until I raised hell. The CSRs were as helpful as they could be and although frustrated I tried not to take it out on them. I spoke to Carl as well as Betty on several occasions. Well the glasses arrived today and they are perfect. I'm so happy that I didn't cancel as I'd intended to do on 11/12 but after my asking her to just cancel, I then received a call from Betty personally a few hours later to inform me that she'd gotten more info that wasn't available during our live chat online. She offered to continue with the cancelation I'd asked for OR she'd found out that the glasses were being finished and that they were set to be ready to ship before end of day. Well....after waiting this long I figured that I would see if they were actually going to be shipped. She said I would have a tracking number by the next morning and I did. I couldn't be happier. The glasses are great, the frame Rx appears to be perfect in both frames. Hoping the transitions will work as expected once I step outside in the morning. Stay tuned! But for now just do yourself a favor and DON'T expect in 10-15business days. Especially with the current issues with shipping and receiving across the entire country. Just plan on longer. Had I been told that earlier I could've dealt with that but I had to find out by asking questions. The checkout process has some glitches that could be fixed and seems to be a pretty consistent complaint so hopefully they can look at that a bit closer. Overall my experience was good albeit longer than expected. Now that they're here, I can tell you it was worth the wait for two pairs of glasses that were less expensive than just one pair at my eye doctors for THE SAME FRAMES! So for that I'm grateful. WILL do business with GlassesPros in the future. A big thank you to Betty for being so patient with me and in helping get these to me as promised.

Response from GlassesPros.comNov 24, 2021

Hi Erinne, You've just made our day! Thanks for taking the time to leave this honest and a detailed review with us and the community about your experience. We are thrilled to know that you loved your new pairs of glasses that you've recently received. We had to order your special lenses from our partner lab and that definitely took longer than expected for us to receive owing to the delayed shipping in general. We had one of the frames ready earlier than the other one which took a long time. We apologize for the inconvenience that may have caused. We are also working to fix the glitches in our checkout process - there had been some intermittent payment issues wherein the cards were not being accepted by one of the payment pocessors. We are sorry that you had to go through that. We are a small family-owned company and things like these take us a bit longer to fix than others. We grew faster than we expected and COVID only added to the challenges. Anyway, we are thankful for your patience and appreciate your business. Let us know if we can do anything else for you in the future! Thanks, GlassesPros.com