GlassesPros.com Reviews | Read Customer Reviews of glassespros.com

GlassesPros.comReviews of glassespros.com

3.91,750 reviews
Vision & Hearing
1689 Grant Ave, Blaine, Washington

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GlassesPros.com

About GlassesPros.com

GlassesPros.com – Your Trusted Online Eyewear StoreDiscover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear. Our Commitment We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs. Why Choose Us We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home. Customer Satisfaction What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services. Quality and Affordability At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient. Our Reviews Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service. Join Us Today Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.

GlassesPros.com (glassespros.com) has 1,750 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: glassespros.com
Category: Vision & Hearing
Location: Blaine, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GlassesPros.com reviews

Showing 138 reviews with 4 stars · Clear filters

Alex V.
Aug 10, 2023
took long, but overall good experience
It took 26 days to fulfill the order, but at the end I am satisfied with the product. Good customer support.
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Eileen D.
Jul 14, 2023
A couple of frustrating delays in…
A couple of frustrating delays in getting these glasses, but I was very happy with the product once it arrived. The frames were the same style as the ones I previously bought through an optician, but notable sturdier. Definitely a big jump in quality and I’d order again from GlassesPro. Thanks.
Response from GlassesPros.comJul 17, 2023
Hi Eileen thank you for sharing your feedback with us. We sincerely apologize for the delays you experienced, and we're glad to hear that you're happy with your glasses once they arrived. We constantly strive to deliver high-quality products to our customers, and we're pleased that you've noticed the quality of our frames. Your words motivate us to continue offering excellent products and service. We're grateful for your patience during the process, and we truly appreciate your willingness to order from us again. Should you have any future needs or concerns, please don't hesitate to contact us.
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Yvette
Jul 12, 2023
LUV the glasses but tales to long
LUV the glasses, the RX is on spot. My only issue is it takes way to long to get the order.
Response from GlassesPros.comJul 13, 2023
Hi Yvette thank you for taking the time to leave us a review. We're delighted to hear that you love your glasses and the prescription is perfect for you! We sincerely apologize for the extended delivery time on your order. We are continuously working on improving our processes to ensure faster delivery times for our customers. Your feedback is invaluable in helping us identify areas where we can improve. Thank you for your patience and understanding in this matter. We appreciate your business and look forward to serving you better in the future. If you need any assistance or have further questions, please feel free to reach out to us.
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Rick
Jun 13, 2023
Can’t log into account I set up…
I left a review earlier for bad service and that was promptly corrected, I have now put in a new review and they are great, far better than glasses USA, I will definitely use them again and recommend to friends and family
Response from GlassesPros.comJun 13, 2023
Hi Rick I'm glad we could chat with you just now on the phone. As we mentioned, the frames you ordered yesterday are on their way to you and should arrive within 3-4 business days. If you have any further questions please feel free to call us between 10-2pm PST or email us at [email protected].
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Cathy G.
Jun 5, 2023
initially I had difficulty with a…
initially I had difficulty with a return of glasses that were too small. But glasses pros reached out to me after having difficulty reaching anyone about my issue. They have been very helpful and have reached out to me to make things right. Thank You for everything!!!
Response from GlassesPros.comJun 5, 2023
Hi Cathy thank you for sharing your experience, and we apologize for any initial difficulties you faced with your return. We're glad to hear that we were able to reach out and assist you in resolving the issue. At GlassesPros, our customers' satisfaction is our utmost priority, and we strive to ensure that all interactions meet the highest standards of service. We appreciate your patience and understanding as we worked through this together. We're grateful for your feedback, as it helps us continuously improve our services and our communication efforts. Please know that we're always here to help with any future inquiries or assistance you might need. Thank you once again for choosing GlassesPros!
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Dennis G.
Jun 3, 2023
They listen
They listen, allow you to ask questions, and provide helpful advice and direction.
Response from GlassesPros.comJun 5, 2023
Hi Dennis thank you for your positive feedback. We're delighted to hear that you had a positive experience with our customer service team. At GlassesPros, we strive to create an open and supportive environment for our customers. We believe in active listening, clear communication, and providing thoughtful advice, and it's encouraging to hear that we achieved this during your interactions with us. Your satisfaction is our highest priority, and your feedback motivates us to continue improving our services. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out to us. We're always here to help.
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John
Apr 21, 2023
As described
Got the product as described. Took a long time for the order to process and even ship. Around 2 weeks order to door. Today everyone wants everything right away, which is ridiculous, but they were very slow compared to normal websites. My order was just a plain pair of sunglasses with no prescription added. Price was better than about everywhere though with the first time buyer discount.
Response from GlassesPros.comApr 27, 2023
Thank you for taking the time to share your experience with us. We are glad to hear that you received your sunglasses as described and that you found our prices competitive. We apologize for the delay in processing and shipping your order, which took longer than usual. We understand that our customers expect timely service, and we are sorry that we did not meet your expectations in this regard. We appreciate your feedback and will do our best to improve our processing times and communication with our customers. Please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our store, and we hope to have the opportunity to serve you again soon.
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Tyler S.
Apr 13, 2023
Maybe be more transparent with order delivery time expecations...
My order took about 3 weeks longer than expected, but did finally arrive and was the correct model no replacement
Response from GlassesPros.comApr 13, 2023
Thank you for taking the time to leave us a review. We're glad to hear that your order eventually arrived and that you received the correct model. We apologize for any inconvenience caused by the delay and will do our best to improve our delivery times in the future. Thank you for your patience and understanding. If you have any further concerns or questions, please don't hesitate to reach out to us.
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