Rachel
Appear to have recovered from COVID-19 hiccups
I was concerned about all the bad reviews, but also saw the replies with the owners saying COVID-19 had hit the company hard, and thought they deserved a chance. 2020 was a rough year for everyone. So I ordered some frames that had been discontinued elsewhere and crossed my fingers and hoped I wouldn't lose my money. That was on May 11. I got notification that my frames had shipped on May 13, and I received them today (May 17). They were packaged well, arrived in perfect condition, are just what I ordered, and are the genuine product. No weird shipping fees or anything else strange any of the bad reviews mentioned. Just a smooth, efficient transaction and exactly what I paid for. I was a little too nervous to take a risk with the lenses since that added an additional cost I wasn't willing to risk losing, but given my very positive experience this time, I will likely give them a chance to make my lenses next time. They seem to be recovering from whatever hiccup COVID-19 caused for them, and I think they deserve a shot. Excellent experience.
Response from GlassesPros.comMay 26, 2021
Thanks for this amazing review, Rachel. We're glad you loved your shopping experience this time. Hope to see you again in future! Thank you for your the constant support. Sincerely, GlassesPros.com