At GlassesEtc.com we specialize in providing you with the best designer sunglasses and eyeglass frames. Our excellent customer service can help you choose the right prescription glasses as well. So stop by and check out our wide selection of eyewear today.
GlassesEtc.com (glassesetc.com) has 181 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Muti S.
Trying to return an item. Have reached out for assistance twice now and no one will return my emails. Plus it seems you charge your customers return shipping which most established companies do not. Most likely my last order from your company.
Monique J.
Terrible! I will never purchase from them again. I purchased over a month and a half ago and paid for expedited service. I still have not received them. I asked several times to be refunded and I still have no glasses or a refund!
Bell
VERY UNPROFESSIONAL TO SAY THE LEAST!!!
Smalls
I would never order from this site again. Horrible experience. I ordered sunglasses and added express shipping to ensure I would have them for an upcoming trip. The site never indicated that they weren’t available for immediate shipping. They allow you to place an order and then they have to order it. Very deceptive practice. They use the pandemic as the reason for delays. You cannot get in touch with anyone and even though you leave voicemail they are never returned. I also sent emails for assistance. It took days for a response and they offered no help. I tried to cancel the order and received the runaround. After going back and forth for a few weeks I was told they would issue a refund. Later that day I received an email with tracking information. They finally shipped the item via USPS mail. Not even the express shipping that I paid for. Please beware!!
M K.
-I was over charged shipping without explanation (significant costs) -My order was suddenly cancelled without explanation - After some weeks, I received notice do cation my glasses were shipped. Two days later, my order was cancelled. - The money for the glasses were reimbursed but not shipping without explanation I wrote a number of emails asking to understand why they kept the money for shipping but was told it’s in line with their policy. I asked to see the policy and no response was given. - I asked if I could purchase another pair of glasses to have the shipping fee transferred onto that purchase. No response. - shocking customer service - At worst glasses etc is dodgy, at best there is no customer service. I am out of pocket simply by trusting this website.
Felice S.
I ordered a pair of glasses in October and I still have not received them
kaylah B.
You guys sent me women glasses Instead of men glasses that i ordered
Albert I.
I placed my order on 12/18/21 and paid extra for expedited shipping to have them shipped within 2-3 days. It more than a month and half for my order to arrive. There was no communication about the delay until I emailed them to request an update on shipping dates. The replies I got back provided very little info outside of they're working to get them shipped ASAP.
