GlassesEtc.comReviews of glassesetc.com

I can't emphasize enough not to order from here. Unfortunately I did, like an idiot, without reading reviews. Ordered Tom Ford sunglasses for 470.00 (so, no discount, wasn't looking for one, just thought I was ordering dumb sunglasses) It has been over a month and no sunglasses. They do, however, intermittently answer emails with excuses that the covid is holding things up, then after the 4 weeks they said the glasses were on backorder. Nevertheless, i have stupidly handed over dollars with little expectation that I will ever receive the product. I blame myself too - but save yourself the anger. DO NOT ORDER FROM THESE THIEVES

it has been four months since i placed an order and they kept saying they experienced issues due to covid. i used to work for an optical firm and let me reassure you that this is a fraudulent website. they took my 465 of my money and will not return it. they keep telling me that my check was sent in the mail but i keep getting nothing. they no longer take phone calls and it is a mess to get your money back. i have no idea how they are still in business but please DO NOT purchase from them. this is a nightmare.

This is the site of professional scammers !!! They sold me glasses that they did not have and for a long time I can not get my money back. It couldn't get worse! I could not get them to give me their legal address to go to court.

This site may be ok if you're just ordering frames but DO NOT ALLOW THEM TO ADD YOUR PRESCRIPTION FOR THE LENS. I gave them 3 chances to get it right and 6 months later it is still wrong after I gave specific instructions on how to rectify their mistake. They completely ignored that and sent them back the SAME EXACT WAY. Never again. Smh

Frames I ordered were not at the quality level expected. I ordered the same manufacturer frames in the past and expected the same quality. It was not. The frames from glasses etc were very cheaply made. Obviously knock offs. Stay away from this website. You will get burned.

After only several months, my Sarah Palin Kawasaki glasses turned color on the nose bridge of the glasses. I've been too busy to write a review sooner. Oh, did I mention that I paid $500 for these glasses?!!!!

I ordered 2 pair of glasses on 5/27, charged immediately. More than 2 weeks later, no update, nothing shipped. Two pair of glasses arrived to my home, I thought they were from Glassesetc, but they were ordered by a family member, i did not know, so i returned them accidentally to Glassesetc. i contacted them immediately. they said they would send them back to me. they claim they sent back on 6/17 then changed their story to 6/19. I left the original frames on order and in fact ordered 4 more of them because the "assured" me they could get the Coach frames. Again, charged right away, nothing ever ships. I had to email 3 additional times and call to get my refund, and they refunded me less one pair, saying they sent them to me. AGAIN, more calls to them. finally I was refunded all the money for the orders but I have sent over 20 emails asking for the frames I sent them and they keep saying since we didn't sell them to you, we will not replace them. They gave me a fake shipper number and have stolen my Coach frames and refuse to replace/return/send back. I just filed a BBB complaint also as this company is horrible. I intend to pursue this as long as it takes for me to be made whole.

Complete fraud. Never received frames i paid for First they sent email saying 3-5 days after ordering. not respond to emails or calls word company ever don’t buy anything from them I want my money back!!!!