Katie V.
As a former host
As a former host, I can attest that Glamping Hub is horrible. Their technology and customer service are a joke. Stick with Airbnb, VRBO, and Hipcamp.
Glamping Hub is the leading online booking platform for unique, outdoor accommodations.
Glamping Hub (glampinghub.com) has 112 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 72 reviews with 1 star · Clear filters
Katie V.
As a former host, I can attest that Glamping Hub is horrible. Their technology and customer service are a joke. Stick with Airbnb, VRBO, and Hipcamp.
Wendi H.
This site is a SCAM. I found a Red River, NM house on glamping.com that was MUCH cheaper than it should have been, which was the first red flag. While continuing my search for a vacation rental on other websites, I came across the SAME house on VRBO. When I contacted the owners, they said they ONLY list their house on VRBO. They had no idea their house was even listed for rental on glamping.com and that it must be a total SCAM. So glad I didn't rent through glamping.com. Do yourself a favor and stick with reputable sites like VRBO or Airbnb.
TRUST UR S.
I wanted to book a cabin in January for my birthday and didn't want to wait for the last minute..I checked the glamhub site numerous time viewing their cabin options but I didn't check their reviews DO NOT MAKE THE SAME MISTAKE that most of us made. I book the cabin in last week I wanted (Aug) put my credit card on file.. made sure I received an email to confirm ..I reached out to the host to also confirm..went on with my life..i received a message back from the host that read ( Please contact me on (deleted content) )???confused by the delete content part..I wanted to add an additional day..so I reached out again.. the message this time said..(This is not an confirmed booking. We do not use this site any longer and some of the info is not up to date. we do have the dates you requested available but you will have to find us somewhere else to book and we can not state where..we have our own platform we look forward to speaking to you) ????? At this point it seemed shady so now my concern was making sure my credit card would not be compromised.. I called Glamping Hub (no answer) first the voice-mail said leave ur booking number and we will call you back or you can email us.. I call the very next day (no answer) Now the voice-mail says due to a situation we are no longer taking calls just email us.. SHADY! Today Sept 1 I get a email that my booking was declined from the Host and my card will not be charged.. So happy for that.. Do not waste ur time with this bougus site..
Preston P.
Do not book with this company very dishonest and will do anything to get a quick dollar out of their Costumers very dishonest people working there out 550$ because they refused to give a refund for a cabin a didn’t spend a minute in
Abhishek L.
Do not book through Gamping Hub. I wish we had checked for reviews before booking through this site. We didn’t pay enough attention to all the reviews and ended up spoiling our vacation after reaching the site and driving back home the same day as finding a new place for the long weekend was next to impossible. It has misleading photos and multiple shots of the same view with different arrangements and during any dispute Glamping Hub conveniently shows the one with the terrible layout to say “we told you so”. We ended up booking up a reservation which was not worth going to for an emergency stay with odor all over and horrible background with the junkyard around the tent, let alone any vacation.It is the most terrible customer experience we have ever had wherein we had to drive back home the same day after seeing the site and got the response from glamping hub after 12 hours. In the middle of all these chaos, glamping hub never returned the service fee and other fees which was around 200 dollars. Please don’t waste your vacation time and money with this site and look elsewhere to plan your vacation.
Phyllis M.
Do not book through Glamping Hub! They are total scammers. Sounds like they are horrible to owners and renters. They say that if you cancel at least 15 days before your trip you will get 50% back. Which I already think is kind of shady, in 15 days they can most likely rebook, but we gave them a month's notice. But you do not actually get 50% back. What they do is this, and I am going to make the math super simple... The place you rent costs $400 for the number of nights you book. You pay Glamping Hub $400. You think you will go on a nice little glamping weekend until something happens and you have to cancel. You cancel in time to get your 50% back. But then you have to pay them an ADITIONAL $200 for them to give to the people who own the property PLUS a fee of $50. So now you have given Glamping Hub $650 to get back your $150. This is completely insane. I book places all the time, just go somewhere else. No one has ever asked me for an additional $200 over the $400 just to get back my 50% which was going to be $200 until Glamping hub then takes their $50. The place I booked was clearly on other sites because the woman contacted me after I booked to let me know that there was a lot more information on her property on a different site. Just save yourself, do not book here, they are horrible
R.Palermo
April 24, 2021 I inquired about booking a lakeside cabin for us and our 2 small dogs for the July 31-August 7 week. The host replied that he might have a pending booking for that week but would let us know within a couple of days. I emailed back 3 days later no response. Our reservation was rejected on May 4 "host has a problem with availability". We lost 10 days, and now finding another place is next to impossible. I should have stuck with Vrbo. In 15 years, we never had a problem with them. I wish I had checked for reviews before hand.
Jessica M.
Do not book with them use VRBO! For starters I booked my reservation back in May 2020 for a place to stay in July 2020. We needed a place that allowed dogs and found a beautiful place that did! I was so excited went and booked the place then messaged the host about my dogs. They then began to tell me that it was a mistake on the site and they actually do not allow dogs and they have been meaning to change that. They were very apologetic and said they would then cancel my reservation for me, BUT glamping hub did not accept their request to cancel charged me a butt load of money and said that I DID NOT CANCEL IN TIME!!! WHAT??? I went straight to my credit card company disputed the charges and got my money back so I thought I was in the clear, but ohhh no was I not! A few weeks later the charge was added back to my card and I LOST the dispute! I began calling and emailing glamping hub, the host even got involved to get my money back by calling and emailing them and it took me about a month or more of fighting by Facebooking, emailing, and calling for them to give me all my service fees back an the hosts sent me my reservation money. The host was great and knew it was all just a misunderstanding because they had put they allowed dogs but Glamping Hub was trying to claim it was MY fault and that I read the site wrong about the dogs! If they take your money FIGHT THEM it is not okay if I was misinformed!! In all fairness the hosts were great and worked with me, but I ended up booking with VRBO after this mess and VRBO was fantastic, easy, and they very accommodating!