Glamping HubReviews of glampinghub.com

Glamping Hub host - Katie Biel aka Driftwood Hospitality LLC has a place listed as Mill Spring Glamping Yurt. We tried to cancel our reservations for this weekend as I came down with Covid and cannot travel. The host- Katie Biel- not only refused to give us a refund but also refused to offer us any other dates. I did write a scathing email and told her that since she has $1,200.00 of our money we will be there. She then decided to CANCEL our reservation and REFUSED to return our money. Glamping Hub has tried to intervene, but the host _KATIE BIEL is refusing to even work with them. DO NOT EVER USE - MILL SPRING GLAMPING YURT - OR ANY OTHER PLACE THAT KATIE BIEL OFFERS.

This site is a scam I requested a booking and reached out to the host to ask a few questions. I never got a reply for anything. I tried to book another cabin and the same thing happened. No message about request approval or denial. It's a waste of time and they also ask for your c.c. information up front. This site might just be after your c.c. information so I recommend that you don't book here.

The cancellation policy and leniency, along with the lack of responsiveness, made this a very sad experience. It was my husband’s birthday, and the host’s policy is very strict after 24 hours. We weren’t able to make it because of an unexpected doctor’s appointment. We of course knew we’d have to pay the base rate, but we were charged with everything—including pet fees and cleaning fees. GlampingHub’s response didn’t feel considerate at all; instead, it felt condescending. In all, it was a sad, exhausting experience, especially for my husband’s birthday. I don’t think I would recommend this website.

Not just a waste of time, those listing properties are engaging in the illegal practice of bait and switch. I requested a booking which totaled $917, waited days for a response, only to receive the message "Hi, This property is available. The price should be $1,187". Then the updated booking email came which had the price raised to $1,388. I NEVER received a response from Glamping Hub. No support, no control over their platform. STAY AWAY FROM GLAMPING HUB!!!

This site is a joke and they are not very forthcoming about their problems. I requested booking, it was declined for no reason, and when I requested an explanation they wrote me and said “the owner wrote you about other availability.” They didn’t mention the problem, which is that their site was listing dates as available when they were not available and the owner couldn’t get them to fix it. I found a better glamping option on Airbnb and had no problems reserving it. I tried to explain this to the owner and they edited out “Airbnb” from my message. Dude, get together! This site is not ready for prime time.

For me it was a horrible experience to book via this site. The host and I repeatedly tried to change the booking dates and it took a week and a half to get it done (after repeatedly communicating with the customer service). Also I think that the percentage of the total booking price which goes to Glampinghub is absolutely disgusting: A whopping 20 percent! I advice you not to book from this site. There are lots of other options.

Terrible company. In trying to cancel my reservation 28 days out they only return 50% of the money and they also keep the “service fee” and tax. It’s a shady business. Every other site will cancel and return your fee. Do NOT use this site

I had a horrible experience with glamping hub. Don't get covid and cancel because you will get a zero refund and zero help.