Glamping HubReviews of glampinghub.com

Customer Service is terrible. Cannot call, only send email and slow replies. As a host you do not control your listing, they create the title and description for you (badly). I only had about 5 booking for my 6 listing in 5 years. So the traffic to their site is very poor. Most of the guests who booked didn't even realize who they had booked with and didn't realize how strict the fees and cancellation policies GH forced unless they tried to cancel and they were upset at me. All around not surprised to see that others have had the same experience and don't expect to see them around much longer if they treat both hosts and guests so poorly.

Booked the Nature lodge in Beaux Bridge, La. The dates were available when i booked for 100 a nite. It was declined, saying no availability. I checked the next morning. Still available, just 150 a nite. Host Eric .

Bad view, too crowded. No privacy. Called reception after hrs 3 times on the emergancy number and sent msg with no response untill 24 hrs later. Photos posted are from one angle and didnt show the true location which they wont reveal that its in the middle of the caravan park.

I booked a "glamping" site on this website, 11 months prior to the stay. I provided credit card info. Then the website just did nothing. The reservation expired because no one made sure it went through. This is a useless website. I'll just use AirBNB in the future.

I booked a stay through Glamping Hub, my wife and I had to cancel due to our grand baby having an emergency surgery, sent emails and texts. My bank was charged and I have been given the run around for months now. They won’t refund my money and won’t answer the phone or email me back to tell me what they are willing to do.

I used this site for the first time and never again! I booked a month in advance for my birthday. My reservation was cancelled 4 days prior due to “overbooking”. My 2 day booking was cancelled so that a 7 day booking including my dates could be reserved despite being booked after me. The customer service is horrible I should have read these reviews first. Trust the bad reviews and avoid at all costs!!

Agree with former reviewers that pricing is unreliable. Although we had a Confirmed reservation the host (apparently quite greedy) then told us the price would be 10x higher(!) if we wanted to come. Host told us to agree to the new price or cancel. When I attempted to cancel, I got an auto message that we would be charged $315 for the cancellation(!). After receiving insulting email from host suggesting we were trying to sneak in at a lower price (uh, hello, we booked through the system that sets the price!), I had to reach out to Glamping Hub. Glamping Hub agreed to refund our full price, but not to honor the reservation. Overall a total waste of time. I've never had issues like this with VRBO or AirBNB. Find a more reliable site to book your vacation!

I attempted to book a cabin for the weekend in Somerset KY. Oddly, Glampinghub.com required us to register on their site and to use a credit card to hold the cabin. However, it didn't immediately confirm. I attempted to contact the host for the cabin, and Glampinghub stripped all my contact information from the email I sent to the host. Gampinghub sent me an email with an "inquiry number," which suggested some notification process was occurring behind the scenes. However, after driving halfway to our cabin, we managed to find a phone number for the rental cabin host on another website. We called and learned they were closed for the season. Further, they said they did not have a business relationship with Glampinghub.com. Additionally, the information provided on Glampinghub about the rental cabins was incorrect. It stated the location was great for year-round trips, but the cabins are closed in winter. We found accommodations elsewhere via other means. I do not recommend Glampinghub for these reasons.