Glamping HubReviews of glampinghub.com

NZ Scam. My property was listed on this website without our knowledge and money taken from guests, which is not the price of the rooms. Name of owner was even spelt wrong, and is my now deceased father in law. Guests arrived and were not expected, they had no received a confirmation email either. Of course we accommodated them, but this lead to their bank cards being blocked and of course limited ability to pay for their stay/ ongoing holiday. This was extremely stressful for them.

I booked the Mountain Tree Getaway on the Nantahala River Bryson City, NC for Sat/Sun (Oct 5-7 2024). The weekend before hurricane Helene devastated the Western North Carolina mountains, including the area of Bryson City. The North Carolina DOT issued a do not travel advisory for unnecessary travel into Western NC, due to the evacuation and emergency vehicles using the available roads to get to the area. I emailed the host (Jeanette) what our options were. She stated that their cabins received no damage and they were open. I reiterated the NCDOT travel restrictions to no avail. I was not refunded my $512 nor given the option to reschedule our dates. Given the extreme circumstances I would think we could at least reschedule. The host was NOT flexible by any means and seems to be the same experience with other reviews on this site. Very disappointing and NEVER again!

Property was supposed to be a glamping treehouse, but when we arrived to the address, it was just a seemingly occupied house and remote lot that resembled a junkyard. No treehouse on the property to stay at. Cars, lawn equipment, sheds just piled around. We left as there was no place to stay and found another hotel last minute on our honeymoon. Glamping Hub has not been helpful once we gave them the details of the experience, and we have had to dispute the charge with our bank. Glamping Hub also incredibly late in sending out the address to us, so we did not even have the address until a few hours before check in and had to hurriedly seek other accommodations for a place to sleep that night once we realized there was no treehouse. There is a reason why this site has such an incredibly low Trust Pilot score.

Tried reaching out to their customer support by phone like 15 times over the past 2 days. I was told I would get a call back and have never received a call back and no one is answering the phone.

Absolute scam business. Use them if you want your money to disappear

Scam company that tries to showcase that they offer 24 hour cancellations when they don'f

Glamping hub are not complying with NZ marketplace rules for hosts and not remitting GST to IRD. It is law in NZ as of April 1st 2024 and they are yet to do anything so we are unable to continue doing business as a host.

This is my second review in over 20 years. I feel very compelled to write a review to warn others about this company. Their website shows sink and under the description, well, there were now. Just a tent sitting on the ground. Their website says there should be bathrooms shared by Two tents. When we arrived at the registration office, the lady told me the dinky looking sheds like the size of portable toilets are the only”bathrooms “ in the entire camp site shared between 50+ tents. By the way, the check in office was a beat up trailer. It was 82 outside but inside the tent felt like 95 degree. There were dirt all over inside the tent, even on the beds. PEOPLE, THIS IS NO GLAMBING BY ANY MEASURES!! Kids didn’t want to stay there and so we left thinking I can call them on our way to flagstaff. Well, bad decision, you can’t find anyone to talk to. I have called all the numbers listed on their website and left over 5 voicemails and several text messages. They go by two names, wander camp and glambing hub. Only a lady from wander camp called me back and told me there’s nothing she can do for us. She kept telling me it’s a different platform whatever that means. So beware of these people!!!!!