Gizmogo.comReviews of gizmogo.com

I have placed a few orders through Gizmogo without issues, I ran into a payment issue and it took a little time to resolve but it got fixed! Thanks

I sold my iPhone to Gizmogo.com and the experience has been flawless They offered me the best price mailed me a box to return and walked me through resetting my iPhone I emailed them twice and received quick phone calls Antonio at Customer Service was outstanding Ps: I always do a review when I get great service it is the best way to support a company that takes care of their customers Lisa DP

This website is very easy to use and convenient. I recycled my idle computer here. I just need to send the limited electronic products to their factory, and I don't need to pay the logistics freight. Within three days of receiving the computer, customer service finished testing my computer and gave me a quote. Their company's WeChat customer service attitude is also very good.

Always a very good experience! Their prices so far haven’t been beat. Fast shipping and $ = fast turn-around. Thank you!

Update 9-10-2022: I sold the phone to a local brick and mortar in Gainesville, FL for $350. But for the trip home from Gizmogo, I would have received $400. Thankfully, this has never been about money. It’s about a company that clearly uses the highest offer to lure us, and then chops it by 54%, counting on us to be too apathetic to object. Their hidden 48 hour clause is sneaky, and is not apparent unless close attention is paid. Be very careful with this company, because there’s an excellent chance that you will happily accept significantly less than you should get. Fair is fair; right? They don’t think so. So many of the 4-5 star ratings are from folks who mention what I’ve detailed, but are only blissful because they’re ignorant of the fact that they have been taken. I won’t ever do business with them again, and I will steer everyone I can away from them. Support local shops instead. Update 8-5-2022: I just got it back, in a very thin “bubble wrap envelope, folded in half, stuffed into a Dollar General, half sandwich bag; it traveled from CA to FL, UPS ground, in an envelope! It now has a few scratches on it! I am flabbergasted that anyone would be this blatantly negligent; or worse! Please see the pictures on my google review. I’m starting a website to expose these jokers! I call shenanigans! Update 8/2/22: I got a call from these Bait and Switch artists first thing this morning, from a nice young man, who’s obviously tasked with damage control. First, he said my phone was there, then he said my phone was shipped out to me on the 28th, none of which shows on my “order details”, thus is news to me. I just now(11:51am EST) checked and screenshot everything in the “order details”, and the last entry is 7/22/22! This kid spent 35 minutes trying to convince me that I was being unreasonable, refused to address the enormous discrepancy between $509 and $237, asked me what “they could do to make it right”, then after first saying he would, but, after determining that my phone was allegedly sent back to me, and is in transit, changed to say that he couldn’t…..another fib! We can always do the right thing; but we have to make a choice, in order to do so. His primary goal was to convince me that I’m being unreasonable; nobody will ever convince me I’m being unreasonable here, because I’m not! He said my phone was to be returned to me on 8/4/22; a mere two weeks after they received it(sarcasm). The only thing that these people can do to make it right is to immediately put $509 in my PayPal account, cancel the shipment of my phone, and recall it. Or, in the alternative, they can put the $509 in my account, and trust me to return the phone, which I will 100% do. Unlike them, I don’t lie, I don’t say one thing and do another, I don’t let employees deal with a problem this serious, and I especially don’t appreciate his reference to my two reviews as a “crusade”. I sent them a mint iPhone 11 Pro Max 512gb on 7-15-22. It was received 5 days later, and I was fortunate enough to check the status of the transaction, before it was too late. I was told it was worth $509; a price that I thought was a bit high, but I’m not one to turn down money. I just caught it before the 48 hour period lapsed to “make a bargain” for $237! I rejected it, obviously, and asked for it to be returned. If I hadn’t caught these scammers prior to the 48 hour time running, apparently, I’d have accepted the “bargain for them” price in the form of a gift card, not PayPal, as I’d indicated! I have no tracking number, no communication, no phone, and no money. Please read my Google review, as I was having a better day, as far as communication goes. Please help me put pressure on these lying thieves! If we don’t help one another, we will all lose to the scam! I want to give a special shout out to the person who posted the truth, even though the scammers offered $10 for silence! That’s what I’m talking about!!!!! Thank you, and bless you! Sadly, Tobias L. Pardue, Esq.(retired) Update: 10:00pm EST. I just watched my “order history” go from “returned”, even though it wasn’t, to a payout of $509, the amount I expected. I wrote the Google review days ago, so Trustpilot must be the platform they care about.

I recently sent in my practically mint condition 2015 MacBook Pro. A full week before sending my device I sent a number of questions regarding the packaging, software, and accessory requirements. No response. So I reinstalled my OS and ran an advanced search for MacBook chargers, which returned nothing, especially nothing indicating you will receive less if your device is missing accessories that are never explicitly required. In fact, the only thing I found was an article advising caution when sending accessories because they may not be able to be returned. I figured they must have chargers there. So imagine my surprise when I received a payout offer that was docked $20 because I failed to send my charger. I sent my computer on 7/14, received the offer on 7/18, began reaching out to customer support (again) the same day. I tried the customer service chat, the customer service email, the phone number listed at in the footer whose garbled message left me seriously doubting it even belongs to them. Only after using Live Chat, today, 7/25, did they respond AT ALL. They also begged me not to leave a Trust Pilot review for an extra $10, promising to add the info to the site. (They first said they'd add by EOD on the 25th, then came back saying they'd "reach out to our web developers to make these adjustments," but that it "doesn't happen overnight.") While I feel $10 is fair compensation for my inconvenience, unfortunately it is not enough to buy my silence. Hopefully they'll do the right thing and be more transparent about their requirements and payout metrics across the board, but I have my doubts. All in all, I got paid what they originally quoted me + $10, but I had to be really persistent and aggressive in documenting my searches, Gizmogo's lack of transparent payout policies, and the lack of customer service response to get it.

They received my device, but haven't paid me. Their site said after receiving my device it would be inspected and paid within one business day. Customer service keeps adding days on to when | will get paid... SCAM!!!!

Do not sell your phone to them they will not give the price they quoted. They do not answer any question you may have. Their management and customer support are terrible.