Darlene
Great Outcome After USPS Delay
Even though there was some delay in shipping, and my inquiry emails were going to spam on their end, I finally got a response and was pleasantly surprised at their commitment to resolving the problem by immediately reordering what seemed to be a lost package. Original one finally showed up after all the tracking investigation effort put in. To make a purchase easier, I would suggest they hire someone to answer their phones. No matter what time I tried calling, never did get an answer or a return call from the message I left. Also, shipping USPS probably is not the most expedient or customer friendly. On a positive note, Aria Azadi did finally get my emails and was very eager to make things right. The carpet is perfect for my 1 year old grandson to play on and I love that it is washable.