Gigi PipReviews of gigipip.com

My Review of Gigi Pip I had to place my order four times because their payment platform kept saying that my payment was not approved or validated, only to end up approving all four orders at once in the end. I emailed them at least four times right away to cancel the extra orders, but I never got a reply. Now I’m stuck with multiple orders I didn’t want, and they’re refusing to help me get a refund — even though I offered to return the items at my own expense. I’m very disappointed in Gigi Pip’s customer service. Their handling of this situation is completely unacceptable for a brand of this reputation.

I bought 9 hats from this company. I believe that's why they probably respond to me. This review is for the last hat I purchased. I ordered the Black Raine Wide Brim hat with a store credit from a different hat I bought. On three separate occasions I received BLEMISHED Raine hats. I know this because I purchased a Deep Cherry Raine brim with the metal neck chain inside a plastic pouch. All three neck chains were attached to the hat, no plastic pouch. Now I'm in the process of getting another store credit for this catastrophe. I give 4 stars because they accept refunds/returns! UNLIKE COMFRT JOGGERS...store credit only! Sorry, I'm telling everybody, everywhere about COMFRT!

The worst customer service I’ve ever experienced, as in - there is none. They won’t reply to your emails, or follow up on messages despite them taking your money!

Customer service is a joke - No return emails, no chat, no return phone calls since Feb 13th. This is not the way to run a biz. Time to contact the Better Business Bureau and small claims court

No shipping after weeks, no answer to any message and no refund. Obviously un professionals and hunhonnests. RUN!

I am customer who has not received my item. I was told by the customer service representative that is delayed and your job to wait. This is confusing to me because I should have the option to pay when I receive. This is poor customer service and you know. Get when you get it. The company you are using to ship your product should be held accountable.