Robin S.
Incompetence Galore
They send out gifts requiring a signature. They send them via FedEx. FedEx drivers do not consider it in their job descriptions to ring door bells. FedEx says you must call Giftsenda. Giftsenda does not have resources to discuss matters with recipients of the gifts they send out. They send out a text that says contact shipper re tracking number : (blank) Brilliant CORPORATION
Response from GiftsendaDec 28, 2024
Dear Robin, We understand your concerns regarding the delivery process and apologize for not having met your expectations. The requirement for a signature is in place because the items we send are valuable tech products, and the sender wants to ensure they are received personally by the intended recipient. We appreciate your understanding that this is a standard practice for high-value deliveries. If a delivery attempt is unsuccessful, please note that redelivery is free, and the item will be resent to you. While we must adhere to the shipper's rules during the delivery process, we always strive to ensure that your gift is delivered successfully. According to the current status of shipment redelivery is scheduled on Monday 12/30/24 before 8:00 PM. Thank you for your patience and understanding. Giftsenda Team