GiftronautReviews of giftronaut.com

Uploading a list of customers was awesome!

It’s a terrible platform. Have had so many issues as a user/receiver and their customer service was not helpful at all when I reached out because I had been unable to access gift cards I’d been sent for over a month. I literally ended up losing access to $125 and they indicated there was nothing they could do about it, nor would they disclose what happened to the $125 (returned to purchaser, retained by giftronaut, etc). I can’t recommend a platform that doesn’t support its users or issues with redemption.

It made my life easy. The employees appreciated the easy process.

Low moral code at this place. Dont waste your time.

My experience working with Giftronaut and its team has been nothing short of remarkable. Will has been exceptionally helpful whenever I need support or have a question, consistently delivering the level of customer experience one would expect from a top-tier company. I also appreciate the behind-the-scenes efforts of the Giftronaut team in crafting personalized eGCs with our new branding, along with other customized features that support our need for higher transaction limits. This has been a great help to us. I will definitely be advocating for and referring Giftronaut as one of our preferred vendors for these services.

I SENT 4 CARDS TO 4 DIFFERNT PEOPLE. 1 WENT TO SPAM AND 3 GOT REJECTED FOR POSSIBLE PHISING. THIS DOES NOT WORK FOR ME.

I was able to process gift cards for UX participants in minutes, and I'd never done it before. Used Anthropic's Claude to format recipient info given by UX team into their provided import format, drag and drop into the send flow, and had them out the door in quick batches. Can't wait to dig into their API.

Terrible Customer Service. Takes too long for money to be processed.