Alastair H.
Customer service unacceptable
Ordered a large quantity of gift baskets and the return process is awful. Company ignores your calls and does not respond to questions in a timely fashion.
Welcome to Gift Baskets Plus….home of the finest hand crafted gift baskets in the United States.My name is Paul Kalemkiarian and I am the proud new owner of GiftsBasketsPlus.com. My wife Sandra and I are no strangers to helping customers present their best foot forward when it comes to gift giving…you see we also own and operate the oldest mail order wine service in America, the Original Wine of the Month Club (www.wineofthemonthclub.com).Our priorities at GiftBasketsPlus.com are to guarantee that your gift will arrive in pristine condition and represent your thoughtfulness in the highest degree possible. Our customer service is fashioned around one philosophy…we call it Raving Fan Customer Service. We want you so excited to do business with us that you tell your friends and family about us…or in short, you become a “raving fan.”Each year Sandra and I visit the Fancy Food Show in San Francisco. Here we taste 100’s of new products from crackers to chocolate to candy…and everything in between….and each year, we source new items for our baskets.Everything on this site is guaranteed, if for any reason I do not meet your expectation, I will make it right and more. Guaranteed.Buy with confidence.
Gift Baskets Plus (giftbasketsplus.com) has 23 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 2 reviews with 1 star · Clear filters
Alastair H.
Ordered a large quantity of gift baskets and the return process is awful. Company ignores your calls and does not respond to questions in a timely fashion.
Melissa
I thought I had purchased a really nice gift basket, especially for the price I paid. (I researched MANY sites) My Recipient laughed/joked at some of items in the basket, saying small items in big boxes. She also commented on low quality of some products. So basically I paid ALOT for packaging of CHEAP products. To top it off, you CAN NOT talk to anyone via the phone who knows ANYTHING about your order if you have a problem/question. They're nice but can't help. The GiftsBasketPlus company has its call center take calls and then makes the call center email questions/complaints to someone else. It took three days and numerous phone calls for me to even get any info about my order. I really thought I'd found a decent gifts basket company....don't waste your money.