Gift Baskets PlusReviews of giftbasketsplus.com

Ordered a large quantity of gift baskets and the return process is awful. Company ignores your calls and does not respond to questions in a timely fashion.

Hi love the gift basket, i will add champagne to make it perfect. I think you should ship it with ice though so that it does not get melted when it ships.

I purchased the basket of sugar free items for my aunt and she called and LOVED the basket. I would definitely buy from them again.

Website was great. Have not heard from the recipient as of yet. Hope it was a cute as it showed in the picture.

I thought I had purchased a really nice gift basket, especially for the price I paid. (I researched MANY sites) My Recipient laughed/joked at some of items in the basket, saying small items in big boxes. She also commented on low quality of some products. So basically I paid ALOT for packaging of CHEAP products. To top it off, you CAN NOT talk to anyone via the phone who knows ANYTHING about your order if you have a problem/question. They're nice but can't help. The GiftsBasketPlus company has its call center take calls and then makes the call center email questions/complaints to someone else. It took three days and numerous phone calls for me to even get any info about my order. I really thought I'd found a decent gifts basket company....don't waste your money.

I purchased a gift basket to be delivered to a friends work. She had just bought her first home and I wanted this delivery to be a surprise. I paid $40 extra for it to be delivered to her work the next day. I called Gift Baskets Plus to confirm delivery for the next day. I spoke with the supervisor and I made it very clear that If it wasn't going to be delivered the next day, I will just cancel the order. By 3pm the next day I checked the tracking status and noticed it hadn't been delivered so I called FedEx and they said there was a delay but it was on the truck and would be delivered by 8pm. At 8pm I checked the status again and it said the package was not delivered because the business was closed. I know very well the busy was not closed! My friend was there working until 11:30pm. They close at 10pm. I emailed the supervisor from gift baskets and told her how upset I was. She didn't seem to care. It was now Saturday and FedEx would be closed over the weekend and could deliver on Monday. My friend left for vacation on Monday. I was so disgusted I cancelled the entire order. Customer service is awful. I will never purchase from them again.

I ordered the motorcycle with teddy bear made out of diapers and baby blankets The website was easy and the delivery fast! Very happy with product and service Thank you

I had delivery issues that were no fault of Gift Baskets Plus and they replaced my order, which also had complications. They called the delivery company for me to re-route to the correct address and the gift arrived within two days as scheduled. I was very impressed by their follow-up and commitment to taking care of my order. I received constant e-mail communication until it was confirmed that the delivery was successful. I will definitely go back with future gift orders. Thank you GBP!