Lupita N.
No Father’s Day gift
I never received the Father’s Day gift. I went back and forth with customer service for days as they investigated what happened to my order. They tracked it and sent me confirmation that it was delivered but I never received it. I got a response from the manager that’s said she will issue me a refund. I don’t know what happened to my package and unfortunately it’s too late and I already purchased something elsewhere. I appreciate that I am getting a refund. Good luck with your business and I hope this does not happen to anyone else. Thank you
Response from GiftagoJul 7, 2022
Hi Lupita Nunez, We are so sorry for your unsatisfactory experience with the shipping service. Your feedback was noted for improvements in updating the order shipping status to customers in the future. We will try our best to follow up the shipping status of the order more carefully in order that we can come up with immediate solution to the unexpected issue like what happed to your order. Thank you for your feedback. We hope that we could have the chance to serve you again in the near future. Regards,