GiftagoReviews of giftago.co

Didn’t receive it It says delivered but I haven’t received it

I ordered my blanket 2.5 weeks ago. It still hasn't shipped. They haven't returned my email about it, and when I called them, the number just says they're closed, and hangs up on you when you leave a message. I'm starting to think I got scammed.😞

Blankets sized for baby. Too small can't use.

I haven't received my order and it has been weeks

My blankets ordered for my two daughters were beautiful except for the fact that both blankets had the same daughters name on them.

The communication with this company is suspicious. The email address associated with their advertising and PayPal transaction is not valid and is rejected by the server. The only way to make contact is to leave a bad review. Today, I received 7 automated emails from them saying the exact same thing. I won't be doing business with them again. They are based in Ch!na and represent themselves as delivering from a US address, which is technically correct because it is shipped to Florida and repackaged in Texas but manufactured in Ch!na. They probably don't have a US business license either.

Well I never recieved it my order.. and I try get touch with someone talk. Last person I talk said I have to pick up my order to the postal office. I went to postal office and don't have it. I call back to many times to the phone number you have on you website no body answer... if can't find my order please ge me my money back please

I must say, as a customer I am highly disappointed that there was not enough effort put into the SATISFACTION of the CUSTOMER! I purchased one of their premium blankets, and the picture that I sent in, was of an African man whose complexion was light brown, but when the blanket arrived, the photo on the blanket was so dark, I could barely recognize who it was. I was highly disappointed, but when I made this known to Giftago, all they would do, was offer a 10% discount. Nice gesture, but this blanket meant more to me than a refund of $9. There was a hint of the light brown coloring in the fabric, soooo, If you have a small amount of the lighter brown already in the fabric, then that shows me that Giftago could remake the blanket with that lighter brown, to better fit my friend's TRUE COMPLEXION. I guess they think that all African Americans are DARK COMPLEXION. Evidently Giftago does not understand the value of customer satisfaction. I will never purchase from their company again! Date of occurrence November 28, 2023