GiftagoWe specialize in selling unique personalized and thoughtful gifts for any occasion.Whether you're looking for a birthday present, anniversary gift, or just something to show someone you care, you'll find it here.Browse our selection of items and find the perfect gift for your loved ones!
Giftago (giftago.co) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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E M.
The design is nice. The blanket is soft. However I am very disappointed in how thin it is. Very cheap feeling after spending $50+
Response from GiftagoSep 11, 2023
Thank you for sharing your feedback with us. We apologize that the thickness of the blanket didn't meet your expectations. We continually strive to enhance our products, and your comments are valuable in helping us do just that.
Marcresa H.
Let me preface this by saying when I did receive my order I loved it. Very happy with the product. When I placed my order, the website said that if I ordered by May 31 I would receive by Father's Day. I received some of my order on time but the last item came late. Very disappointing for this momma and my son.
Response from GiftagoJun 23, 2023
Hi Marcresa, thank you for your feedback and we are so sorry for your unsatisfactory experience with the shipping service. Your feedback was noted for improvements in updating the order shipping status to customers in the future. We will try our best to reduce the waiting time for an active tracking link. Your sharing is greatly appreciated.
Lana M.
The shirt quality is great. However, I didn't receive an email that my item was shipped and a tracking number until 3 days after it was delivered.
Response from GiftagoJun 7, 2023
Hi Lana, we are so sorry for your unsatisfactory experience with the shipping service. Your feedback was noted for improvements in updating the order shipping status to customers in the future. We will try our best to reduce the waiting time for an active tracking link. Your sharing is greatly appreciated.
Russel J.
have no idea what to put here
Response from GiftagoJun 2, 2023
Hi Russel, please accept my sincerest apology on behalf of Giftago and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you can send photos of the item received and additional details regarding your experience to our email: [email protected] with title as "Trustpilot_OrderID" so that we could assist you as soon as possible and give you a satisfactory solution to your issue. Thanks for your cooperation and we look forward to hearing from you soon.
Disappointed Mother’s D.
Absolutely loved the blanket!!! But the “ guaranteed” shipping date was off.. being a mom and this was my first surprise Mother’s Day gift, made me blame him more than usual
Response from GiftagoMay 19, 2023
We are so sorry for your unsatisfactory experience with the shipping service. Your feedback was noted for improvements in updating the order shipping status to customers in the future. We will try our best to reduce the waiting time for an active tracking link. Your sharing is greatly appreciated.
Liz B.
Cute concept. Size inclusive. Speedy delivery. Came with a big stain on the side.
Response from GiftagoMay 17, 2023
Hi Liz, please accept my sincerest apology on behalf of Giftago and I would like to take the opportunity to resolve your concerns and earn your continued trust. It would be really appreciated if you can send photos of the item received and additional details regarding your experience to our email: [email protected] with the title as "Trustpilot_OrderID" so that we could assist you as soon as possible and give you a satisfactory solution to your issue. Thank you and we are looking forward to hearing from you soon.
Becca
The puzzle picture frame we ordered for mother's day came when expected and looks great for the most part! I'm not sure if something was damaged in shipping or while it was being made... but there's a weird pressure mark over the picture, almost like a thumb print. I wish I could attach the picture to explain better, but I'm a little disappointed in how much it stands out on the product.
Response from GiftagoMay 15, 2023
Hi Becca, I'm really sorry for this inconvenience. Can you please send a video to [email protected] with a picture of the product so I can check and support you with the problem? Please feel sure that I will do everything to guarantee your benefit as our valued customer, thank you.
Steve A.
Cute cup but the lid was broken when i opened it
Response from GiftagoMay 15, 2023
Hi Steve, I'm really sorry for this inconvenience. Can you please send a video to [email protected] with a picture of the product so I can check and support you with the problem? Please feel sure that I will do everything to guarantee your benefit as our valued customer, thank you.
