We specialize in selling unique personalized and thoughtful gifts for any occasion.Whether you're looking for a birthday present, anniversary gift, or just something to show someone you care, you'll find it here.Browse our selection of items and find the perfect gift for your loved ones!
Giftago (giftago.co) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
giftago.co
Website
giftago.co
Category
Wedding & Party
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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There appear to be scratches on the acrylic ornament. It makes it hard to read. And it was such a special gift!
Response from GiftagoOct 24, 2023
Hi Donna, please accept my sincerest apology on behalf of Giftago and I would like to take the opportunity to resolve your concerns and earn your continued trust.
It would be really appreciated if you could send photos of the item received and additional details regarding your experience to our email: [email protected] with a picture or your ornament so that we could assist you as soon as possible and give you a satisfactory solution to your issue.
Thanks for your cooperation and we look forward to hearing from you soon.
Regards,
WG
Wallace G.
Low quality
Low quality
Response from GiftagoOct 23, 2023
Dear Wallace,
We appreciate your feedback and sincerely apologize for any inconvenience caused by the quality of our product. Customer satisfaction is of utmost importance to us, and we are committed to improving our products.
Your feedback helps us identify areas where we can enhance our offerings. We will investigate the quality concern you raised and take the necessary steps to ensure such issues are addressed promptly.
Your satisfaction is essential to us, and we value your input. If you have any further comments or suggestions, please feel free to share them. We're here to make your experience better.
Thank you for choosing our product, and we look forward to serving you better in the future.
MO
Melissa O.
Cheap quality! Material was thin.
The fleece blanket was very flimsy and cheap quality. The size shown in advertisements was what I thought I was getting. What I got was so small that it’s couldn’t even be used as a throw. The item was way too expensive for the quality I received. Would not order again nor would I recommend the product.
Response from GiftagoOct 12, 2023
Dear Mellisa, thank you for sharing your feedback with us. We genuinely appreciate your input, and we're sorry to hear that your experience with the fleece blanket was less than satisfactory.
We understand that you expected a larger size based on the advertisements, and we sincerely apologize for any confusion. It's important to note that our fleece blankets come in various sizes, including 30"x40", 50"x60", 60"x80" and you selected size 30"x40". We acknowledge that the size you selected might not have met your expectations.
Your feedback is invaluable, and we appreciate your honest assessment of the product quality. We strive to offer high-quality items at competitive prices, and we're disappointed to learn that you found the blanket to be of lower quality than anticipated.
We take your comments to heart and will use them to improve our offerings. If you have any more details to share or further concerns, please don't hesitate to contact us. Your satisfaction is very important to us, and we would love the opportunity to make things right.
Once again, we apologize for any disappointment you may have experienced, and we thank you for taking the time to provide your feedback.
KA
Kaye
Too little and too late
I placed an order September 12th. It was not delivered until October 5th.
Also..the throw was much smaller and thinner than expected...given the price of the item. I was so excited to order this personalized throw for my daughter, but was sadly disappointed when it finally arrived.
Response from GiftagoOct 10, 2023
We're truly sorry to hear about your experience. We apologize for the delay in your order and any disappointment you felt with the product. We understand how important this gift was for you, and we fell short of your expectations. Your feedback is valuable, and we'll use it to improve our services and products. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're committed to ensuring a better experience in the future. Thank you for sharing your feedback with us.
AW
April W.
I can't believe how small this blanket…
I can't believe how small this blanket is. Yes, it's very soft. The printing image quality is ok. But this is only good for kids/toddlers. My mother cannot wrap herself in this, nor just cover herself on the couch. And she's not a big lady. Don't advertise this as a blanket bc its not.
Response from GiftagoSep 15, 2023
Thank you for sharing your thoughts on the blanket you purchased. We greatly appreciate your feedback and would like to address your concerns.
We apologize if there was any confusion regarding the size of the blanket. Our blankets are available in three sizes: 30"x40", 50"x60", and 60"x80". The picture on our website showcases the 50"x60" size, and we make every effort to provide clear information through our size chart.
We understand that your experience with the smaller size may not have met your expectations, and we appreciate your feedback as it helps us improve our products and customer experience. We will continue to work on enhancing our product descriptions to avoid any future misunderstandings.
If you have any further questions or require assistance with returns or exchanges, please do not hesitate to reach out to our customer support team. We are here to ensure your complete satisfaction.
Once again, thank you for choosing us, and we hope to have the opportunity to serve you better in the future.
MI
Milagros
Daddysaurus blanket Father’s Day
I received the daddysaurus blanket today that was advertised for Father’s Day. The quality of the blanket is nice and the image is what was shown in the advertisement. The order processing and shipping time were good. It was pretty fast. I am extremely dissatisfied and disappointed that the blanket itself is the size of an infant blanket. I assumed because it was advertised as a Father’s Day gift that it was going to be a bigger blanket. It’s a crib sized blanket. That should have also been stated in the ad.
Response from GiftagoMay 31, 2023
First of all, we want to send you our profound apology for all inconveniences you might encounter when having the order. We understand your frustration and anger in this situation.
As I checked, you choose the size 30"x40" for your blanket (the smallest size we have), so the small blanket delivered to you is correct. I am really sorry about this inconvenience. If you want to purchase a bigger item, a 20% discount code has been sent to your email. Hopefully, it can help you to get your favorite item at a reasonable price. Thank you.
BB
Bartosz B.
Very slow shipping
Very slow shipping. I am disappointed because I ordered it over 3 weeks ago to assure it will get here for mothers day and it showed up day after.
The quality is ok but nothing special for this money.
Response from GiftagoMay 16, 2023
We are so sorry for your unsatisfactory experience with the shipping service. Your feedback was noted for improvements in updating the order shipping status to customers in the future. We will try our best to reduce the waiting time for an active tracking link. Your sharing is greatly appreciated.
JH
James H.
Poor processing and customer service
Place order on 04/08/23 and to date, still have not received. Back up because of orders is understandable but that should be advised up front or even after order placed. It wasn't until I requested an update 4/27/23 was I informed it hadn't been shipped yet and delay with no update. Got email yesterday with a tracking number that is not recognized by FedEx ups or even USPS so I still don't know when to expect the mother's day gift I ordered overa month ago. I ordered a custom oil painting custom book the same day as this sweater and got both within 3 wks.
Response from GiftagoMay 10, 2023
Hi James, on behalf of Giftago team, I am really sorry for your unstatisfied shopping experience. As I checked, your order of Don't Mess With Mamasaurus Tropical - Personalized Tumbler was delivered on April 21, 2023. Can you please help me check and let me know if you received this order?
