GiftagoReviews of giftago.co

Response from GiftagoJun 28, 2022

Dear Dawn Carlson, We are sincerely sorry if the size of the product didn't come up to your expectation. We've taken note of your review and we will issue changes to bring more options to our customers. Thank you for sharing your experience. We hope that we could get the chance to serve you again in the future!

Response from GiftagoJun 17, 2022

Dear Jenell Tarpey, First of all, we would like to apologize to you for all inconveniences that you have expriecence when having the order with us. It is so sorry if there was a mistake or a confusion in updating you on the tracking number of the order. According to the tracking system of the shipping carrier, the package delivered in or at the mailbox at 10:49 am on June 16, 2022 in RENO, NV 89521, which is the shipping address you noted on the checkout page. You can visit the tracking link below for further information: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420895219274890306015309580416 In case you have not received your order, please check your parcel locker/mailbox to look for it. It is very kind of you if you can adit your review if you did receive the package. We appreciate that so much. If you have any questions, feel free to contact us again at: [email protected] We are always ready to support you.

Response from GiftagoJun 14, 2022

Dear Gladis Gaxiola, Once again, we are so sorry for your unsatisfactory experience with the order. We understand that you are not happy with the size of the wooden sign. However, you have not provided any evidence such as the measurements of the product for our examination. Thus, it is so sorry that there has not been any compensation decision come up with by our Customer Support Team in this case. We hope for your understanding that we can not issue a full refund just based on your description of the delivered items without any evidence on it. It is very kind of you to get back to us with some realistic images to show the product size so that we can check them out and guarantee your benefit. Thanks for your understanding and we look forward to hearing from you soon. Regards,

Response from GiftagoJun 14, 2022

Dear Taylor Schmidt, We are so sorry for all inconveniences you might encounter when having the order with us. It is so sorry that the package was not shipped to you in a shorter time. We will work closely with the shipping carrier to ensure that the packages will be delivered to customers sooner in the future. We appreciate your feedback so much. It is recorded that your order was delivered in or at the mailbox at 2:13 pm on June 9, 2022, in DELPHI, IN 46923. You can visit the tracking link below for further information: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420469239274890306015509584863 Could you please check it out and let us know whether you received the package? If you did receive the package, it is very kind of you to share with us your experience with the wooden sign? Thanks for your attention. We look forward to hearing from you soon. Regards,

Response from GiftagoJun 1, 2022

Dear Lorie Souther, First of all, we want to send you our profound apology for all inconveniences you might encounter when having the order. We understand your frustration and anger in this situation. We tried to search for the order you might have on our order but there was no one recored under your name. In order that we can support you better, could you please send us your order number or the transaction ID to our customer support email: [email protected]? Once again, we are truly sorry. It is hopeful that you can provide us with order information so that we can give you a better support in the near future. Thanks for your attention and we look forward to hearing from you soon. Regards,