Owen S.
Thought I was ordering top and pants.
Thought I was ordering top and pants. When package arrived it was only the top no pants. I notified the company to be told I had only ordered the top and would very had to pay more for the pants. This was the case but I did not see that you could order top&pants together. But you could also order both items singularly. It was not clear and was at the end of the order before you pay The advertisement could be clearer.
Response from GifnestbuysMar 15, 2023
Thank you for your feedback. We’re sorry that your experience does not meet your expectations. We appreciate all critiques which greatly assist in our commitment to constant improvement. The product you ordered was a made-to-order product and it needs more time than usual. The shipping time is noticed on our website and hope for your reference to this information for the most convenient. About the requested information in resolving the problem you got with your order, our staff from [email protected] has contacted you again to give a more detailed explanation. Please kindly help us check your email including the spam box. Thank you so much for your time and we sincerely apologize for any inconvenience caused you.