Pattie E.
I placed a order on January 1st and I…
I placed a order on January 1st and I got email saying it was ship with a shipping tracking number. And when you going on to it. It comes up not found. I have tried several times to email customer support and my emails are blocked. I just want my order and don't tell me it's not ready either. Where is it and why isn't there a phone number for this company??
Response from GifnestbuysJan 25, 2024
Thank you for your feedback. We’re sorry that your experience does not meet your expectations. We appreciate all critiques which greatly assist in our commitment to constant improvement. The product you ordered was a made-to-order product and it needs more time than usual. The shipping time is noticed on our website and hope for your reference to this information for the most convenient. By the way, any requested information in resolving the problem you got with your order, our staff from [email protected] or [email protected] has contacted you again to give a more detailed explanation Please kindly help us check your email including the spam box. Thank you so much for your time and we sincerely apologize for any inconvenience caused you.