Chris C.
Just a new review a follow up if you…
Just a new review a follow up if you will about this company them and they have Aramex in Australia do there delivers after sending them emails since they end of January I checked my emails this morning and is a response to an email after placing my order on 19/1/2024 they were ment to give me a tracking number 3-5 business days after order was paid and received my money went straight away so agree a couple of weeks went and email no response send a few more no response as soon as I write bad reviews on there site and here they answer me and look into it about 2 to 3 weeks ago or something they said reason for no tracking number is because it is a special order and hasn't left yet then when I open email today they say it got delivered on 9 th of February which never happened so now they putting it onto Aramex fault in my order message under special instructions I wrote thos area has a high rate of mail/parcel thefts so to make sure to knock if so t answer call my number which I provided then if no answer put it thri neighbours flat door through the cat flap door and they never knocked on my door home all day not did they try to call nor did they put anything through the cat door and the parcel had ok to leave it approved to leave yeah under those circumstances not just out in open I don't believe they even sent it to Australia in first place and reckon them and Aramex are running a fraudulent phantom mail service do not buy of this company or use Aramex they are both scammers I been fighting since day one for tracking number so this didn't happen
Response from GifnestbuysMar 16, 2024
We’re sorry that your experience does not meet your expectations. We appreciate all critiques which greatly assist in our commitment to constant improvement. The product you ordered was a made-to-order product and it needs more time than usual. The shipping time is noticed on our website and hope for your reference to this information for the most convenient. By the way, any requested information in resolving the problem you got with your order, our staff from [email protected] or [email protected] has contacted you again to give a more detailed explanation Please kindly help us check your email including the spam box. Thank you so much for your time and we sincerely apologize for any inconvenience caused you.