Giant FoodReviews of giantfood.com

Went to the register up the front they had two ladies just sitting there not doing anything refused to help me

Dear Giant, Please, look at the ingredient label of your brand 4% fat small curd cottage cheese!!! Except for the dairy and enzyme components, almost all the rest (6) are all triggered as probably or potentially harmful for humans. What a shame. I will never buy this product again and would advise anyone to do the same.

I recently visited the olive bar at this store and had a very disappointing experience. I asked a staff member if I could try an olive before purchasing, just to know the taste, and was rudely told that I should buy first and then try. I understand if there’s a policy against sampling, but the way it was communicated was unprofessional and unwelcoming. Good customer service goes a long way, and unfortunately, this experience has made me decide to take my business elsewhere. I wouldn’t recommend shopping here if you value friendly and respectful service.

Giant Food, with the narrower aisles, and “dividers” of unnecessary display boxes and products in the middle and ends of EVERY aisle, you risk hitting someone when you round almost every aisle due to their blind spots. Grocery shopping is bad enough. But what I'm NOT going to do at a grocery store? Utter 50 "s'cuse me's" as I pick up butter. Who wants to spend their energy having to "size up" the mood, temperament, disposition and attitude before deciding if it's "safe" to utter a "pardon me”. Each time I was looking at cereal, a cut of beef, or the best-looking smoked turkey necks, I had to move forward and away from what I was looking at, because there was no room for anyone to get around me. My tape shows how the store has narrowed its aisles, making it hard to navigate the store without constantly bumping into other carts or having to spend time waiting to get around a cart. I have had to put up with so many changes at this store, since it was affectionately called the “Gucci Giant”. Last year I accepted the store now has scales to weigh groceries at the register. It let me know that incidences of theft have increased. But I'd always had an enjoyable experience, even with the increased "security". I'd never had a negative experience, so I was never hindered at shopping here. But TODAY?!! Giant owes me an apology for speaking me in a very derogatory manner and threatening to touch my purse and put me out of the store for NO just cause. I did not commit a crime. In a video I was expressing my exasperation at the new, awful, crowded design. Yes, the CHEAP doors on both sides of the dairy and breakfast meats aisles was not thought-out. When you add two aisles of people and carts, its mass congestion. This is the first major establishment I will no longer visit, because of its poor decision-making skills. Any executive within The AHOLD Companies should question the basic thinking skills for all who signed off on making this store a battlefield of angry customers who can’t shop proficiently because of the narrow spaces, especially when the shelves are being stocked.

I ordered, approx. 10/8 deli cheese and roasted turkey breast. I received some Price-Rite garbage and a turkey roll lunch meat. If this ever happens again, I will report you to the Pa Attorney General and the Frauds division of the federal government. I will also let all you unsuspecting customers about your fraud. Try me! I have some very influential friends.

Awful service and selection. They are ALWAYS out of commonly sought after products. It’s either apathy, incompetence or both.

Impossible to download digital coupons. Super user unfriendly web site. Stuck on wanting to deliver groceries. Wants me to be in a state I don't live in. Giant's ad directs me to digital coupons that you can not get to. I have been shopping at Giant for over 40 years. I will NEVER shop there again. Build an up to date user friendly web site before you direct customers to it.

We shop at Giant on Jonestown Road in Harrisburg PA. Spend an average of over $750 a month. After standing in line when my husband reached the cashier she told him I am sorry but I'm closed and he had a basket full of groceries. So he moved to the next cashier. Then the original cashier stayed and checked out someone that had a few items. Then my husband said I thought you were closed. She said well he only has a few items. My husband said well now you have a cart full of items you can put back and left. We will not go back. Shopping at Karns now.