Giant FoodReviews of giantfood.com

Terrible customer service, I went to return an item, and the managers were exceptionally rude and caused a huge commotion before letting me return my item.

I placed an order on 11/22/22 at Giant for delivery and the driver Jose stated he delivered my food which is a lie. What Jose did not know was that my doorbell has a camera on it to record any motion activity and alert my son and my cell. So what did Jose really do with my food because he never brought my food or knocked on my door or called me? Again, if he came to my door he would have been recorded. So Jose what did you do with my food?

Terrible cashier service for early morning shoppers: 6 to 7 a.m. Frequently, the assigned cashier doesn't show up. And self-checkout isn't appropriate for everyone, or for all items, such as bottled water, or other large items, or many items.

Two issues...1st...LATE COMPLAINT...at 555 Celebrate I ordered sandwhiches on Saturday 15 October 2022 to be picked up on Wednesday morning 19 October 22. Their requirement is 3 days in advance...I gave them 4 days. I advised the manager that the deli lost my order, and I started heading to work in Woodbridge. The sandwiches were for my employees at work. It wasn't until I was almost in Woodbridge I received a call from Giant that they have my order. A little late! My response was ... no thank you I'm already at work. Out me in a big bind. The 2nd issue is that I went into the same store to cash a $50 bill. Yes I bought something. I tried to start a lite conversation and he just did not want to talk back. Except... to tell me to have a good day! Very cold! So, what I have experience twice is that bad attitude equates to bad performances. Case and point...when I ordered the sandwhiches I had to interupt the two deli empliyees that werr having a long conversation. Then, dhe did not appear to help me, but she did. Both incidents made me feel like I am a bother at Giant.

The driver REFUSED to leave my groceries at my front door and instead left my food in the lobby without letting me know they were there. I "discovered" them in the lobby and had to scramble around to get someone to bring them to my door. I order delivery because of health issues and this defeats the purpose if I cannot get deliveries to my door. I contacted Giant a week ago, and to date have not received a response to this is issue.

The produce is disgusting! How they can put that out for sale is mind boggling. I only shop at Giant because it is most convenient. Everything is stale or expired. The prices are ridiculous! $9.59 for a 12 pack of root beer. $6.50 for a tub of cream cheese. I miss the days owned by Izzy Cohen! At least quality was always on point!

Just went to Giant Supermarket in Ephrata,Pa. After shopping, I asked the cashier for a replacement Giant Card which I got with instructions on switching my gas points. The IGNORANT female at the Customer Service desk came to say she ordered my card last time. Question : so WHY DIDN'T SHE GIVE ME A NEW card ? The cashier did.

This is my worst online shopping experience: What kind of website didnt allow you to add items to the cart? and even if you managed to add it, the items in the cart were all deleted before you check out, very frustrating! "Error message: You have been logged in, we could not save the items in your cart, your entered zip code does not match the zip associated with your delivery address." I was ordering for pick up, but the above message kept appearing. My giant food registered account has the same zip code as my local store. What a waste of my time! Goodbye Gaint! I will give my money to Safeway.